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Lou Sobh Kia - Service Center

Cumming, GA

4.6
506 Reviews

506 Reviews of Lou Sobh Kia - Service Center

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June 06, 2017

Perfect. I use Lou Sobe Kia service for my wife's 16 Sorrento. Johnathan usually helps me. This time I took my sons 12 Sorrento in for a recall issue. I dealt More

by jgunterchef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nida Khamphouvong, Jonathan Handman, David Mallory
Jul 06, 2017 -

Lou Sobh Kia responded

Thank You for the nice comments on our employees!! They do a great job for us and for our customers. We appreciate your business and look forward to your next visit!! Chip Hill, Marketing

May 12, 2017

Service Great service on my recent visit to Lou Sobh. John Handyman did a fantastic job of keeping me updated throughout the repair process. Thank you! More

by THERESA KAZMIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
May 18, 2017 -

Lou Sobh Kia responded

Thanks Theresa!! We appreciate your nice comments on Johnathan Handman.(from this day forward he will be known as "Handyman")! Thanks for your business!! See you next visit!! Chip Hill, Marketing

May 11, 2017

Repair AC,replace front brakes,oil change Service was prompt,completed the same day as promised with no appointment. Service rep was very courteous and friendly. Informed me of other maintenan More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
May 18, 2017 -

Lou Sobh Kia responded

Thank You JC. We appreciate your business and the nice comments. I will be sure to thank David. He does a great job for us. Chip Hill, Marketing

May 06, 2017

Very customer oriented Very helpful. Quick service. Very customer oriented. Jonathan was extremely helpful in making sure my service needs were addressed and completed in a More

by mv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
May 18, 2017 -

Lou Sobh Kia responded

Thank you for writing. I will be sure to show this to Johnathan. He does a great job for us!! Have a great day! Chip Hill, Marketing

April 28, 2017

We were in and out ahead of schedule. We were there for our first maintenance service. Our car was ready before promised. Even the wait was enjoyable with premium coffee, breakfast bar, More

by KIASOUL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
May 18, 2017 -

Lou Sobh Kia responded

Thank you for taking the time to write KIASOUL! Looks like David took good care of you guys while you were here. Feel free to stop by anytime for a cup of coffee and welcome to the Lou Sobh Kia family. Please mention us to your friends and family. We will take good care of them for you. Have a great day and enjoy your new Soul!! Chip Hill, Marketing

April 27, 2017

Windshield repair The windshield was repaired quickly. It looks great. The price was just average. They even cleaned the broken glass from the inside of the van. More

by Double Honda Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Mallory
Apr 28, 2017 -

Lou Sobh Kia responded

Thanks for writing. We appreciate your business and glad we expedited the service to your satisfaction. Have a great day. Chip Hill, Marketing

April 21, 2017

Quick and very personal It was a pleasure again to see the friendly folks from Lou Sobh! The issue was handled under warranty, no cost incurred and I ended up with a fresh More

by kotedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman, David Mallory
May 18, 2017 -

Lou Sobh Kia responded

It just doesn't get any better than this!! Smooth and easy!! And...no charge!! We appreciate your business and enjoy your new car!! Chip Hill, Marketing

April 20, 2017

Shop Service Called for an appointment for the next day. They had an opening that afternoon and said come on in and I did. In and out with oil change and tire ro More

by JUJU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
May 18, 2017 -

Lou Sobh Kia responded

Thanks JUJU!! Have a great day and see you next visit!! Chip Hill, Marketing

April 09, 2017

Excellent shop service JONATHAN in seevice is awesome. He takes the time explain everything and is extremely polite, friendly, and knowledgeable. I will ask for him every t More

by Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
May 18, 2017 -

Lou Sobh Kia responded

Thanks Driver!! We appreciate your business and I will be sure to show this to Johnathan. He does a great job for us!! Have a great day!! Chip Hill, Marketing

April 02, 2017

love johnathan! He was so helpful and nice it's great to be able to trust someone in the car service business They even to,d me I didn't have to fix some items yet! More

by Happy Kia owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
May 18, 2017 -

Lou Sobh Kia responded

Thanks for the nice comments about Johnathan. He is absolutely one of the Best in the Business and his customers love him. We appreciate your business and look forward to you being our valued customer for Life!! We will take great care of your Kia!! I will be sure Johnathan reads this review. Once again, Thank you!! Chip Hill, Marketing

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