Back

Lou Sobh Kia - Service Center

Cumming, GA

4.6
506 Reviews

506 Reviews of Lou Sobh Kia - Service Center

Sort by
September 17, 2016

Service on my kia I was very well pleased with this dealership they were friendly and very helpful glad this dealership came to cumming all the employees were very frie More

by Mss1247
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
Sep 17, 2016 -

Lou Sobh Kia responded

Thank you for taking the time to write. We appreciate your business and nice comments. Welcome to the Lou Sobh Kia family. Please tell your friends and family about us. We will take very good care of them for you. I will be sure Jonathan reads this. Chip Hill, Marketing

August 25, 2016

Excellent service I was promptly greeted when I entered the Service Department by Mark Dees. I explained what I needed which was mainly an oil change and 30,000 miles s More

by Tom N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dees
Sep 15, 2016 -

Lou Sobh Kia responded

Thank you for writing Tom. We appreciate your business and look forward to taking good care of your vehicle for many years to come. I will be sure Mark reads this. See you next time. Chip Hill, Marketing

August 15, 2016

My first KIA Soul multipoint inspection This was my best experience ever in getting service for my car. In and out in 45 minutes. Comfortable and very clean place to wait and the nicest peop More

by New Kia Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
Aug 23, 2016 -

Lou Sobh Kia responded

Thanks New Kia Owner. We are happy to accomodate you and we realize that your time is important. We thank you for your purchase and your service business. We will take very good care of your new Kia for you. I will make sure Jonathan sees this post and hope to see you on your next visit!! Enjoy your new Kia! Chip Hill, Marketing

August 15, 2016

True Customer Service They went over and above any other dealership I have ever dealt with and with a smile! :-) Jonathan was so helpful. Great place for service and so g More

by Victoria W Farr
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
Aug 23, 2016 -

Lou Sobh Kia responded

Thank you Victoria. We appreciate the opportunity to earn your business. I will be sure and show this to Jonathan and please tell your family and friends about us. Welcome to the Lou Sobh Family. Chip Hill, Marketing

August 14, 2016

Brakes service Excellent. Mark helped by reminding us of coupons on the website. It'll make me come back again because he recommended us to check the Lou Sobh web si More

by Jessupprs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dees
Aug 23, 2016 -

Lou Sobh Kia responded

Thanks for your kind review. We appreciate your business and I will be sure to thank Mark for a job well done!! Please tell your friends and family about us. Chip Hill, Marketing

August 07, 2016

Very Professional Service was completed in a very professional and friendly manner I was informed as the service request progressed and was completed to my satisfacti More

by Big Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
Aug 11, 2016 -

Lou Sobh Kia responded

Thanks for the business Big Jim. We appreciate your being a part of the Lou Sobh Kia family and we look forward to taking care of you for many years to come. I will be sure Jonathan sees this post. see you next visit. Chip Hill, Marketing

August 07, 2016

Simply Amazing! From my car purchase to the regular oil changes, the service at this dealership far exceeds any expectations. I would purchase another car here, defin More

by Maryanne M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Calhoun, Mark Dees, Nida Khamphouvong, Jonathan Handman
Aug 11, 2016 -

Lou Sobh Kia responded

Thank you for the nice comments Maryanne. We truly appreciate your business and look forward to taking care of your auto needs for years to come. I will thank the 4 employees, Mark, Jonathan, Nida, and Chad for you. See ya on your next visit!!

July 25, 2016

Professional Service I appreciate the Lou Sobh Kia team for being upfront and honest with me. I took my daughters 2006 Kia Sorrento in to be checked for a timing belt issu More

by Stephen G Fields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Handman
Aug 03, 2016 -

Lou Sobh Kia responded

Thanks for the kind words Stephen. We appreciate you taking the time to write. I will be sure that Jonathan reads this and I will also thank him personally. We appreciate your business and please recommend us to your friends and family. Thank You and look forward to taking care of your auto needs for many years to come. Chip Hill, Marketing

July 15, 2016

satisfied customer I have had my care in for service twice since I purchased it. Experience has been top notch. I have not felt pressured to purchase additional servic More

by Lbc6330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dees, Jonathan Handman
Jul 23, 2016 -

Lou Sobh Kia responded

WOW, we really appreciate the kind words. We are very proud of our service department and are so glad you took the time to write and recognize them. Mark and Johnathan are very valued employees here and they both do a great job. We will continue to make the drive worth your while. Thank you for your business and have a great day.. I will be sure the guys read this awesome review. Chip Hill, Marketing

June 30, 2016

always a great experience Lou Sobh Kia service department is exceptional. Service manager is an asset to Lou Sobh. Very professional, personable and knowledgeable. Will More

by jc123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dees
Jun 30, 2016 -

Lou Sobh Kia responded

Thank You jc123. We appreciate your business and I will be sure to pass your kind words along to our Service Manager, Don Baker. Look forward to your next visit. If you are an Atlanta Falcon Fan, just announced thet a pair of 2016 Season Tickets with your new Kia purchase. While supplies last!! Chip Hill, Marketing

...
50