506 Reviews of Lou Sobh Kia - Service Center
Service on my kia I was very well pleased with this dealership they were friendly and very helpful glad this dealership came to cumming all the employees were very frie I was very well pleased with this dealership they were friendly and very helpful glad this dealership came to cumming all the employees were very friendly More
Excellent service I was promptly greeted when I entered the Service Department by Mark Dees. I explained what I needed which was mainly an oil change and 30,000 miles s I was promptly greeted when I entered the Service Department by Mark Dees. I explained what I needed which was mainly an oil change and 30,000 miles service. Mark explained what was to be done, cost, and length of time. I waited in the customer area and the work was done in slightly less time than estimated. Additional service that maybe required in the future was discussed and I left. More
My first KIA Soul multipoint inspection This was my best experience ever in getting service for my car. In and out in 45 minutes. Comfortable and very clean place to wait and the nicest peop This was my best experience ever in getting service for my car. In and out in 45 minutes. Comfortable and very clean place to wait and the nicest people. More
True Customer Service They went over and above any other dealership I have ever dealt with and with a smile! :-) Jonathan was so helpful. Great place for service and so g They went over and above any other dealership I have ever dealt with and with a smile! :-) Jonathan was so helpful. Great place for service and so glad I purchased my vehicle from Lou Sobh. More
Brakes service Excellent. Mark helped by reminding us of coupons on the website. It'll make me come back again because he recommended us to check the Lou Sobh web si Excellent. Mark helped by reminding us of coupons on the website. It'll make me come back again because he recommended us to check the Lou Sobh web site. More
Very Professional Service was completed in a very professional and friendly manner I was informed as the service request progressed and was completed to my satisfacti Service was completed in a very professional and friendly manner I was informed as the service request progressed and was completed to my satisfaction. Well Done. More
Simply Amazing! From my car purchase to the regular oil changes, the service at this dealership far exceeds any expectations. I would purchase another car here, defin From my car purchase to the regular oil changes, the service at this dealership far exceeds any expectations. I would purchase another car here, definitely! More
Professional Service I appreciate the Lou Sobh Kia team for being upfront and honest with me. I took my daughters 2006 Kia Sorrento in to be checked for a timing belt issu I appreciate the Lou Sobh Kia team for being upfront and honest with me. I took my daughters 2006 Kia Sorrento in to be checked for a timing belt issue. Although I did not like the outcome in terms of what I had to spend to get the vehicle repaired I appreciated the honesty of Jonathan Handman and his professionalism in dealing with me. One thing that stood out when I arrived was that the service team at Lou Sobh Kia were quick to greet me and get me in and out in quick fashion. I appreciate that as I deal with customers in my line of work and that is not always the case. Thanks Jonathan for you following-up with me even when your phone system went out-he actually called me from his cell phone to give me an update! That is excellent customer service. More
satisfied customer I have had my care in for service twice since I purchased it. Experience has been top notch. I have not felt pressured to purchase additional servic I have had my care in for service twice since I purchased it. Experience has been top notch. I have not felt pressured to purchase additional service and feel I can trust what I am told. I really appreciate that as I have had experience in the past where is seemed like there was nearly always an extra suggestion to replace something. I fell I can trust what I am told with Lou Sobh. I drive almost an hour for my appointments even though there is a dealership closer to my home. The service is worth the trip! More
always a great experience Lou Sobh Kia service department is exceptional. Service manager is an asset to Lou Sobh. Very professional, personable and knowledgeable. Will Lou Sobh Kia service department is exceptional. Service manager is an asset to Lou Sobh. Very professional, personable and knowledgeable. Will continue to bring my Hyundai Tuscon for service and when the time comes, will most likely purchase a Kia More