Lou Sobh Kia - Service Center

The best Customer Experience!!! Thanks John Handman Great customer service! Quick turnaround time! It is pleasure to visit and experience customer service at its highest level... Thank you John H. Great customer service! Quick turnaround time! It is pleasure to visit and experience customer service at its highest level... Thank you John H. Thank you KIA so much!! More

Love this place Everyone is so nice and treats you like family. They stayed late to make sure my car was fixid right. Wonderful waiting area as well. Everyone is so nice and treats you like family. They stayed late to make sure my car was fixid right. Wonderful waiting area as well. More

Excellence Kia service is amazing. With 10 being the best they are an 11. The manager there is so thorough and just a pleasure to deal with. I love my Kia and Kia service is amazing. With 10 being the best they are an 11. The manager there is so thorough and just a pleasure to deal with. I love my Kia and I love their service. More

K900 regularly schedlued service. Excellent, service, facility, amenities, and most importantly people. I pass by three Kia dealerships to do service at Lou Sobh. I like the people, Excellent, service, facility, amenities, and most importantly people. I pass by three Kia dealerships to do service at Lou Sobh. I like the people, quality service, and the great work area for me to have quality atmosphere that I can conduct my business while I wait. More

everyone was great everyone was great. cleanest kia i have ever been in everyone made sure I was being helped wanted to know if I wanted popcorn and a water again nice everyone was great. cleanest kia i have ever been in everyone made sure I was being helped wanted to know if I wanted popcorn and a water again nicest kia i have ever been in More

Trusted Dealership Sales and Service Purchased a used car six months ago paid over 6k for it paid cash since that time the car has been there three times for repair and yes I have paid al Purchased a used car six months ago paid over 6k for it paid cash since that time the car has been there three times for repair and yes I have paid also went to another shop for an issue this last time I had to have it towed there paid over 400.00 drove it 2.5 miles homes started to work next day went less then ten and check engine light came on drove back to car dealership missing some unpaid time at work yes they put me in a loaner only to be told it was something they could not handle new codes came up but of course I could use the car for a down payment I had a previous bad experience on the previous car I purchased but I was told we are here for you and we will help if your car has issues well I have had four and their response is you had the car for six months and drove it 10k miles so do the math 6k plus 1k I have had to put into it so for every 1,000 miles I have driven it; it has cost me 700 my car is up there I now have to pay an extra expense to get it to another shop and try to have it repaired by Saturday oh and the service department said they would put the bad part back in and refund my money thanks for putting the defective part back on my car appreciate it Update returned the loaner today at 1pm after having my car towed to AAMCO NO REFUND as promised shocking but then at 4:15pm service manager calls and says I need the loaner back I said I returned it he says well I just walked in and they said you didn't I said your employee drove me home three hours ago More

Service on my kia I was very well pleased with this dealership they were friendly and very helpful glad this dealership came to cumming all the employees were very frie I was very well pleased with this dealership they were friendly and very helpful glad this dealership came to cumming all the employees were very friendly More

Excellent service I was promptly greeted when I entered the Service Department by Mark Dees. I explained what I needed which was mainly an oil change and 30,000 miles s I was promptly greeted when I entered the Service Department by Mark Dees. I explained what I needed which was mainly an oil change and 30,000 miles service. Mark explained what was to be done, cost, and length of time. I waited in the customer area and the work was done in slightly less time than estimated. Additional service that maybe required in the future was discussed and I left. More

My first KIA Soul multipoint inspection This was my best experience ever in getting service for my car. In and out in 45 minutes. Comfortable and very clean place to wait and the nicest peop This was my best experience ever in getting service for my car. In and out in 45 minutes. Comfortable and very clean place to wait and the nicest people. More

True Customer Service They went over and above any other dealership I have ever dealt with and with a smile! :-) Jonathan was so helpful. Great place for service and so g They went over and above any other dealership I have ever dealt with and with a smile! :-) Jonathan was so helpful. Great place for service and so glad I purchased my vehicle from Lou Sobh. More