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531 Reviews of Lou Sobh Kia - Service Center
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Verified Customer
June 26, 2025
Service center did best they could-problem is KIA. Car under warranty, 88,000 miles burns 2 quarts oil every thousand miles. But Kia will not replace our warranted engine. Will NEVER buy another KIA a Car under warranty, 88,000 miles burns 2 quarts oil every thousand miles. But Kia will not replace our warranted engine. Will NEVER buy another KIA after owning 3. Will NEVER recommend company. Shameful, illegal, scam. Warranty (yes we bought extra one too) isn’t worth paper it’s printed on. Poor corporate policy does not reflect on helpful and professional dealership and service department. Looks like we need to blast on social media and get attorney next. We are so disappointed with your policies and dishonesty. More
by carenstraub
Employees Worked With
Don’t know
May 19, 2025
Great customer service and quick service didn’t have to wait long very professional staff my rep was very nice wait long very professional staff my rep was very nice More
by natariw
May 08, 2025
Easy in-line scheduling, informed of upcoming needs for vehicle, Super fast service, comfortable waiting area, excellent lattes! vehicle, Super fast service, comfortable waiting area, excellent lattes! More
by jacquelyn.zahm
Employees Worked With
May 02, 2025
Lou Sobh is my only go dealership for service. All my services were done right and to my satisfaction. All my services were done right and to my satisfaction. More
by Karl Browder
Employees Worked With
April 28, 2025
my experience this time was positive and Justin, Service Manager, was the reason. Thank you for your support and understanding to help us resolve the airbag issue. Manager, was the reason. Thank you for your support and understanding to help us resolve the airbag issue. More
by marlenelindsey
Employees Worked With
March 31, 2025
Jeremy provides excellent customer service each time I bring my Sorento in. He also provides continuous communication so that I am aware of all maintenance needs as well as cost. The entire service depart bring my Sorento in. He also provides continuous communication so that I am aware of all maintenance needs as well as cost. The entire service department does a great job! More
by Flinny
Employees Worked With
Jeremy
February 08, 2025
I always receive fast, efficient and thorough service. Everything is exceptional and I won’t go anywhere else! Everything is exceptional and I won’t go anywhere else! More
by yazs
January 05, 2025
Great service experience! Jeremy, our Service Representative, was great from the moment we arrived until we left! He was such a pleasure to work with! Lynn Anderson Jeremy, our Service Representative, was great from the moment we arrived until we left! He was such a pleasure to work with! Lynn Anderson More
by LAnderson
Employees Worked With
Jeremy ((470) 253-6012)
