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Lou Sobh Kia - Service Center

Cumming, GA

4.5
531 Reviews

531 Reviews of Lou Sobh Kia - Service Center

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June 27, 2024

I love Lou Sobh Kia. They have always taken care of me. The service manager, Justin Britt is pretty awesome too. More

by Lorie Latham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
June 22, 2024

My Kia Soul was in for a recall. The service Dept. did a great job in getting my car in and out as quick as was possible. Very friendly service advisor. More

by Danmerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a great experience at Lou Sobh Kia! We appreciate your business and taking the time to leave us a review.

June 19, 2024

I had a great experience at Lou sobh Kia. Quick service and friendly employees! Thanks More

by Schollman18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a great experience at Lou Sobh Kia! We appreciate your business and taking the time to leave us a review.

June 19, 2024

I had to change oil with an appointment and it was done within 1 hr and they did car wash for me. I was happy about the service. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a 5-star experience with Lou Sobh Kia, and look forward to serving you again in the future.

June 12, 2024

Had a great experience at the last appointment. Would recommend to anyone with a Kia needing service More

by lmfariss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a great experience at Lou Sobh Kia! We appreciate your business and taking the time to leave us a review.

June 11, 2024

If you looking for any Kia then visit Lou Sabh Kia. My experience in purchasing a vehicle was outstanding in all regards. They have a very professional sales team along with a great service team. More

by biarritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Harmon, Jeff Leftkowitz
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a great experience at Lou Sobh Kia! We appreciate your business and taking the time to leave us a review.

June 11, 2024

The dealership where I leased the vehicle wanted me to leave it for service, which is difficult sine it is my only vehicle. By traveling a bit farther to Lou Sobh, I was in and out in about an hour. More

by madgypsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Harmon
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a great experience at Lou Sobh Kia! We appreciate your business and taking the time to leave us a review.

June 11, 2024

I have taken my car here for several years for oil changes and mechanical repairs, they have always been professional and reliable. Ive had no issues with the repairs they have done. More

by chrisfortenberr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Harmon
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a great experience at Lou Sobh Kia! We appreciate your business and taking the time to leave us a review.

June 11, 2024

excellent service by the service department, I always bring my car to this dealership. top quality, the waiting area is very clean More

by lino65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett
Jun 25, 2024 -

Lou Sobh Kia responded

We are glad you had a 5-star experience with Lou Sobh Kia, and look forward to serving you again in the future.

May 13, 2024

This dealership is busy, because their service is in demand. I was able to schedule a recall repair and lube service for my 2011 Kia Soul that met my needs. Matt listened to my repair requests and ke More

by petecaruso44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt (Svc Dept)
Jun 25, 2024 -

Lou Sobh Kia responded

We will be sure to let Matt know! We appreciate your business and taking the time to leave us a review.

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