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Lou Sobh Kia - Service Center

Cumming, GA

4.8
479 Reviews
Call Service Center (470) 380-0831

479 Reviews of Lou Sobh Kia - Service Center

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June 07, 2023

I truly appreciate Jeremy giving ear to my concerns and relating them to the service crew. Also for taking the time to thoroughly explain the results of the inspection. More

by haratzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford ????????
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Jul 07, 2023 -

Lou Sobh Kia responded

Thank you so much for your review. We will pass the compliment along to Jeremy! We appreciate your review and your loyalty.

June 07, 2023

Excellent customer service as usual! I would not have my Sorento serviced any where else. Jeremy is outstanding! More

by Flinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jul 07, 2023 -

Lou Sobh Kia responded

We will pass the compliment along to Jeremy. Thanks for leaving a review and for choosing Lou Sobh Kia!!

May 26, 2023

I've had 1 purchase experience and two covered service experiences and they were all painless More

by doug13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
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May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 23, 2023

The personnel are very pleasant and easy to deal with and they keep you informed about the work being done on your vehicle.I would recommend this dealership to anyone that needs quality work done. More

by eepickelsimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford /1895
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May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 16, 2023

My air bag recall was completed in a timely and professional manner. I would highly recommend the service department. More

by raycartee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the girl's name who greeted me and handled my request. She was excellent.
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May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 15, 2023

Appointment are always on time. Staff is always courteous, pleasant and accommodating. Comfortable waiting area. Very clean restrooms. More

by b_whiteside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Report | Print
May 08, 2023

The staff that looked after me were very friendly and professional, quick service and overall great experience. More

by Courtney
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady I dealt with in the service department doesn’t seem to be listed above
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May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

May 08, 2023

The service as usual with Lou Sobh was excellent and Martha in the service department kept me informed of what was happening with my Sportage throughout the whole process. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha, Rusty Sosebee
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May 30, 2023 -

Lou Sobh Kia responded

We will pass the compliment along to Martha! Thank you for the review and for choosing Lou Sobh Kia!

April 23, 2023

Exceptional customer support and service, was treated with curtesy and offered all the support that I needed More

by Kennedynuhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Report | Print
May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

April 21, 2023

Good service and a job well done. Appreciated their hospitality and the service I had done on my car. More

by presleighhporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Report | Print
May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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