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Lou Sobh Kia - Service Center

Cumming, GA

4.8
479 Reviews
Call Service Center (470) 380-0831

479 Reviews of Lou Sobh Kia - Service Center

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April 17, 2023

Great service and very responsive to requests for assistance. Even though this is not the closest dealer for me, Lou Sobh Kia will be my "go to" dealer for service on my EV6! More

by morris.jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
Report | Print
May 30, 2023 -

Lou Sobh Kia responded

Thanks for being a loyal customer! We appreciate your business and kind review!

April 17, 2023

I was there for a recall. ...Everyone was friendly from service to lady making sure the waiting area was spotless. More

by melmom113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
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May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

April 16, 2023

Great service, courteous staff, was kept informed during the wait. Had oil change, tire rotation and wheel balance and alignment done. More

by Juju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
Report | Print
May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

April 14, 2023

Very efficient. Will return for future service. Jeremy was very helpful. I enjoyed working with him. More

by Harry Standridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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April 12, 2023

I bought in my Sorento for recall issues and they were courteous, fast, and answered my questions succinctly. Gave me estimates for other recommended service based on standard multi point inspection but d More

by Chris Stovall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett or Graham? In service, Stephanie Harmon, Jeff Christian
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April 11, 2023

Ease of scheduling appt. Knowledge & professionalism of service dept staff. Cleanliness and comfortable waiting area. More

by luckie7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
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May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

April 04, 2023

I have never had an issue with the service department. Stefany has always done a great job. More

by nhchapman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon
Report | Print
May 30, 2023 -

Lou Sobh Kia responded

Wonderful to hear. We will pass the compliment along to Stefany! Thanks for the great review!

April 01, 2023

Mirtha was a very pleasant service writer. Waiting room is very nice and convient. Great experience. Will not hesitate to come back! More

by Don Faso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mirtha Valencia
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May 30, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 19, 2023

Brought my car in for an oil change. I was greeted promptly, taken to the waiting area, given a quick run down of amenities, and given an estimated time of wait. I was given 2 updates wh More

by Omurillo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Stettler
Report | Print
March 06, 2023

Great customer service. The staff is always very pleasant and a pleasure to see when taking my vehicle in for service. More

by drivera0805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Jeff Christian
Report | Print
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