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Lou Sobh Volkswagen of Athens

Athens, GA

Overview
Employees
Reviews
Vehicles
4.6
187 Reviews
The Lou Sobh Auto Group is excited to bring the Volkswagen brand back to Athens GA. Volkswagen builds some of the safest, sportiest and technologically advanced cars on the road. At Lou Sobh Volkswagen of Athens you find a large selection of Volkswagen Golf, Jetta, Tiguan, Atlas, Arteon and more! From the minute you enter our brand-new state of the art showroom and service center you’ll understand our commitment to the Volkswagen brand and to the community. Literally no expense has been spared when it comes to the comfort and convenience of our customers and our number one goal is for you to have a five-star experience. Combine Volkswagen’s world class vehicles with Lou Sobh’s award-winning customer service, you’ll see how fun car shopping can be!
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4565 Atlanta Hwy

Athens, GA

30606

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Showing 56 service reviews

June 18, 2026

Great Service My Sale person was very knowledgeable and nice and professional And friendly people More

by gperk13
Recommend Dealer
Yes
Employees Worked With
Cole Huff
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Jun 23, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind review! We're so glad you had a great experience and found our team knowledgeable, professional, and friendly. We appreciate you choosing Lou Sobh Volkswagen of Athens!

June 16, 2026

Loved it! It's always a pleasure when I visit. Everyone is welcoming and friendly. Great More

by FABFLYNT
Recommend Dealer
Yes
Employees Worked With
Randall
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Jun 18, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for the great review! We're thrilled to hear each visit is such a positive experience and that our team continues to make you feel welcome. We truly appreciate your support and look forward to your next visit!

June 13, 2026

Comfortable! Kind and supportive and friendly. They took the time to explain the situation and cared for our issue. More

by Chris.hamilton.artist
Recommend Dealer
Yes
Employees Worked With
Jamie
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Jun 16, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind review! We're so glad Jamie provided a comfortable, supportive, and friendly experience while taking the time to explain everything and address your concerns. We appreciate your business and thank you for choosing Lou Sobh Volkswagen of Athens!

June 02, 2026

My car isn't fixed! ! I called the manager and he said Randall would call to schedule it. What do you know, no call More

by jcoker626
Recommend Dealer
No
Employees Worked With
Randall
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Jun 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for sharing your experience. We sincerely apologize that your vehicle concern has not yet been resolved and understand your frustration regarding the lack of follow-up. Please contact our General Manager, Mike Boyd, directly at (706) 247-7992 or mboyd@lousobhvw.com so we can review the situation and work toward a resolution.

June 02, 2026

Just recall work. Came in also check engine light was on. Told $200 for diagnostic. Too high. oreiley down the street was free with a print out diagnostic report. Now More

by Jeffcpitz
Recommend Dealer
Yes
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Jun 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback. We understand your concerns regarding the diagnostic charge and appreciate the opportunity to hear your perspective. While our diagnostic services involve a comprehensive evaluation performed by factory-trained technicians, we understand the importance of transparency and value when making repair decisions. If you would like to discuss your experience further, please contact our General Manager, Mike Boyd, directly at (706) 247-7992 or mboyd@lousobhvw.com. We would welcome the opportunity to speak with you.

May 30, 2026

He was quick to help explain or pull up different offers making sure we were educated and making the best decision More

by macmcfrlnd
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzalez
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Jun 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for the 5-star review! We are delighted to hear that Jamie took the time to explain the available options and ensure you had the information needed to make the best decision. We appreciate your business and thank you for choosing Lou Sobh Volkswagen of Athens.

May 26, 2026

Very professional service. Great communication. Knowledgeable service department. Friendly and helpful agents. Great experience getting car serviced. More

by Kimberlysbunting
Recommend Dealer
Yes
Employees Worked With
Two people and they both were great
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Jun 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for the excellent review! We are thrilled to hear that you received professional service, great communication, and a positive experience from our service department. We appreciate your business and look forward to assisting you with your future automotive needs.

May 26, 2026

They are the best customer service Will do Ikmow I wouldn't go anywhere else for customer service More

by Gregtclark
Recommend Dealer
Yes
Employees Worked With
Stacy
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Jun 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind words! We are honored to have earned your trust and loyalty. Providing exceptional customer service is our top priority, and we're delighted to hear that Stacy and our team delivered a great experience. We appreciate your business and look forward to serving you again in the future.

April 23, 2026

Randall makes everything easy. I really like the video you send explaining things. I wish it weren't so expensive. More

by Meredith.m.jolly
Recommend Dealer
Yes
Employees Worked With
Randall
Report | Print
May 02, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback! We’re glad Randall has made your experiences easy and that you find the service videos helpful. We appreciate your honesty and your continued trust in us!

April 22, 2026

Had a brake service completed. Randall is our service advisor and always does a great job for us. More

by CHADBISIG
Recommend Dealer
Yes
Employees Worked With
Randall
Report | Print
May 02, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback! We’re glad Randall continues to provide great service and take care of your vehicle. We truly appreciate your continued trust in our team!

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