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Lou Sobh Volkswagen of Athens

Athens, GA

Overview
Employees
Reviews
Vehicles
4.6
184 Reviews
The Lou Sobh Auto Group is excited to bring the Volkswagen brand back to Athens GA. Volkswagen builds some of the safest, sportiest and technologically advanced cars on the road. At Lou Sobh Volkswagen of Athens you find a large selection of Volkswagen Golf, Jetta, Tiguan, Atlas, Arteon and more! From the minute you enter our brand-new state of the art showroom and service center you’ll understand our commitment to the Volkswagen brand and to the community. Literally no expense has been spared when it comes to the comfort and convenience of our customers and our number one goal is for you to have a five-star experience. Combine Volkswagen’s world class vehicles with Lou Sobh’s award-winning customer service, you’ll see how fun car shopping can be!
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4565 Atlanta Hwy

Athens, GA

30606

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Showing 184 reviews

June 17, 2026

Melanie was great and helpful Melanie was great and helpful and I was glad to meet the rest of the dealership! More

by joshtanner98
Recommend Dealer
Yes
Employees Worked With
Melanie Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Abreu
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June 16, 2026

Loved it! It's always a pleasure when I visit. Everyone is welcoming and friendly. Great More

by FABFLYNT
Recommend Dealer
Yes
Employees Worked With
Randall
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June 13, 2026

Comfortable! Kind and supportive and friendly. They took the time to explain the situation and cared for our issue. More

by Chris.hamilton.artist
Recommend Dealer
Yes
Employees Worked With
Jamie
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Jun 16, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind review! We're so glad Jamie provided a comfortable, supportive, and friendly experience while taking the time to explain everything and address your concerns. We appreciate your business and thank you for choosing Lou Sobh Volkswagen of Athens!

June 13, 2026

My sale person Cole Huff handle everything for me. He contact Lou in the service department and everything was handled. Great Service More

by gperk13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your review! We're thrilled to hear Cole went above and beyond to coordinate with our service department and ensure everything was handled for you. We appreciate your business and thank you for choosing Lou Sobh Volkswagen of Athens!

June 11, 2026

We bought a car recently from them and I do everything they can to get you into a vehicle you want and they have great service . We even had a small issue with the vehicle we got and they fixed it the sam More

by brandonwlarimore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for the amazing review! We're delighted to hear our team helped you find the right vehicle and quickly resolved the issue you experienced. Your recommendation and kind words mean so much to us. Thank you for choosing Lou Sobh Volkswagen of Athens!

June 11, 2026

Great Service. Cole Huff the sale person was nice and professional very informative.The Dealership was very clean More

by gperk13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irnes Masic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tafoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony in finance and Jamie in service
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Jun 16, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind review! We're pleased to hear Cole provided a professional and informative experience and that you enjoyed our clean dealership. We appreciate your business and thank you for choosing Lou Sobh Volkswagen of Athens!

June 05, 2026

Able to meet me with what I wanted and could afford. Really really appreciate not being pressured to go for more than what I could afford. Makayla and Sammy were so helpful, knowledgeable, respectful an More

by cgreerd
Recommend Dealer
Yes
Employees Worked With
Makayla Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla Martin
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Jun 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your wonderful review! We're thrilled to hear that Makayla and Sammy helped you find a vehicle that fit both your needs and your budget without any pressure. Providing a respectful, knowledgeable, and customer-focused experience is what we strive for. We appreciate your business and hope you enjoy your new Volkswagen!

June 05, 2026

Professional, listened to my list of requests and checked all the boxes in a clear, concise and timely manner! More

by turley_m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irnes Masic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for the 5-star review! We're glad Greg, Irnes, and the team took the time to listen to your needs and deliver a clear, efficient, and professional experience. We appreciate your trust in Lou Sobh Volkswagen of Athens and look forward to assisting you again in the future.

June 05, 2026

It took 3 weeks for my truck to be shipped to me. After repeated phone calls to find out what’s going I could never get a straight answer. The communication is horrible. More

by shiftylee11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sammy Sobh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Clark
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for bringing this to our attention. We sincerely apologize for the lack of communication regarding your vehicle shipment. We understand how frustrating this experience must have been, and we regret that we did not meet your expectations. Please contact our General Manager, Mike Boyd, directly at (706) 247-7992 or mboyd@lousobhvw.com so we can discuss your concerns and work toward a resolution.

June 04, 2026

It was a great experience until the lack of follow up on the agreed upon items (upholstery and front sensor) post purchase. I have had to call every day this week and have been promised a call back but have More

by bfife1994
Recommend Dealer
No
Employees Worked With
Melanie Abreu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Abreu
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Jun 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback. While we are pleased to hear that your initial experience was positive, we are disappointed to learn that the follow-up regarding the upholstery and front sensor has not met your expectations. We understand your frustration and apologize for the lack of communication. Please contact our General Manager, Mike Boyd, directly at (706) 247-7992 or mboyd@lousobhvw.com so we can address these concerns and work toward a resolution.

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