Back

Louis Thomas Subaru Inc

Parkersburg, WV

4.9
30 Reviews

636 7th St

Parkersburg, WV

26101

Directions

Is this your dealership?

By Type

30 Reviews of Louis Thomas Subaru Inc

November 18, 2019

Outstanding service dept. Thanks to Randy and his team Just like all other times I've brought my car in for service was totally satisfied with the professionalism. and 1st rate concern of fixing the probl More

by bruceuhlman
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Randy, Ben, and Allen, and service techs.
November 06, 2019

Repair I was very happy with the way I was treated and the way the work was done. Always have been. treated good and the work has always fixed by problem. More

by Donna Casto
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
don't know
October 21, 2019

Excellent service Two years of repeated excellent service assures me that my Subaru Outback is well cared for by Thomas Subaru service department. I am very satisfied w More

by Ditchendorf
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I can’t recall employee names, but all are attentive and good communicators.
September 24, 2019

Easiest car buying experience in 30 years I did some car pricing research on line. I sent that in an email to Lou Jr. So we would have an idea of where the negotiations would be. I like to b More

by Keith
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lou Sr, Lou Jr, Matt
September 23, 2019

BEST car purchase Experience ever The entire experience from salesman thru loan process was superb service. We were treated exceptionally well. Never rushed nor pushed. We highly reco More

by Carl & Becky.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt internet sales, Lou Thomas salesman, Andy finance officer. All were awesome and exceptionally knowledgeable about the vehicles and service. I may not have their exact job titles correct but each work together for us.
September 10, 2019

Great Experience, Great Staff, Great Vehicle! First time purchasing a Subaru.. The entire staff was professional, personal, and helpful. They all listened to my needs/wants and worked to find a go More

by Regina
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Matt, Lou Jr, Lou Sr.
September 09, 2019

Friendly helpful trustworthy Love them my third Subaru. Had all the newest vehicles. Wonderful stuff. Business very clean. Cars all clean. No pressure. Listened to what I wanted. More

by Jenny
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
They all helped me
August 28, 2019

Great, personal, professional service. This is a family-run operation and all who work there are helpful, polite and knowledgeable! A pleasant place to do business, where you are made to f More

by Lana439
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lou Sr., Lou Jr, Andy and Matt
July 29, 2019

Good people Real nice good honest group I would recommend everyone to visit there lot the gave me a good price on my trade in and made sure I was satisfied with e More

by Jakehaught_10
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lou Tomas
July 22, 2019

Total Satisfaction Louis Thomas Subaru is a great place to buy your new or used Subaru, or any other model they may have. I have always been treated with respect and tr More

by susanK#1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lou Thomas, Andy Thomas
3