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Louisville Chrysler Jeep Dodge Ram
Louisville, KY
417 Reviews
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417 Reviews of Louisville Chrysler Jeep Dodge Ram
January 03, 2022
Marisa, Chad, Tasha, Kevin, Hoss, Fred, Rhonda, JT, and Gary are the best ever. They make me feel like family. You are lucky to have them. It's a great place to service my vehicles. You guys are rock stars Gary are the best ever. They make me feel like family. You are lucky to have them. It's a great place to service my vehicles. You guys are rock stars!! More
by Tinabowman67
Employees Worked With
Cory, Max, Eric, Mel, Hank, Doc, John Cook
December 14, 2021
That place is NOT a dealership. IT IS A xxxx HOLE.Drive-by Do not stop.Do not stop.Do not stop.Im 63 and have never bought a piece of xxxx car like this one.I FEEL LIKE THE BIGGEST FOOL in louis HOLE.Drive-by Do not stop.Do not stop.Do not stop.Im 63 and have never bought a piece of xxxx car like this one.I FEEL LIKE THE BIGGEST FOOL in louisville.I ask over & over why this car cost so much.they say because of the service deparment ,its none like it its the best in town .we'll m car sliped by..The car is sitting out front ,I'm afraid to drive it.Eveytime I do something else brake.I paid over 2,000 dollers for a warranty.Ofcourse it dont cover nohting. Top-notch service dept. ,out -call back next week, in a meeting .I would go back every day.they leave me setting waiting ,all day only to tell me that they gone home for the day AT this point I wont my money back,like Iwas promised when I found out that the catalina converters was cut out.illegal in the United States. I let the window down, can't do that agine guess I buy plasted to tape over the window.The car was soo nasty. I tooked the floor matts up to clean the nasty carpet ,There bis no carpet, metal its just metal Everytime I get out of the car I have to walk around to the passenger side to open the door to get the radio to cut off .The after market radio is wired-up backwards great job, service dept.LIKE I SAID RUN DON'T WALK, BUUT RUN PAST THEM CROOKS More
by T.BARBER78
Employees Worked With
Gregory Tichenor
December 03, 2021
What a hot xxx mess. Lying sales people. Waste of space. Just ghetto . Just sad. Offer carfax and still tell you anything. "Bassett" says he took car in personally and carfax CLEARLY state repossessed v Just ghetto . Just sad. Offer carfax and still tell you anything. "Bassett" says he took car in personally and carfax CLEARLY state repossessed vehicle from out of state. Why lie ?? Doesn't change perception of vehicle, just you and the company you work for dummy. More
by unconditional
Employees Worked With
Bassett
November 19, 2021
This is the worst dealership service department I have ever had to deal with. I dropped my truck off with two minor issues and I finally got my truck back over three weeks later. The service department ne ever had to deal with. I dropped my truck off with two minor issues and I finally got my truck back over three weeks later. The service department never answered the phone when calling for a status update and didn't return calls. Also contacted Mopar about the issues and they didn't call me back for over 5 days and having a case with Mopar didn't help any. I won't ever use this dealership again. More
by Hank1948
Employees Worked With
Service department
October 17, 2021
(I apologize for being long, I didn't know what to shorten. Though I probably should, I'm reluctant to use names here. I can supply that and more details.) Absolutely the worst experience I've ever shorten. Though I probably should, I'm reluctant to use names here. I can supply that and more details.) Absolutely the worst experience I've ever had buying a car and I've bought several. I drove over 5 hours to get the car I wanted. Notice here that I did not have a problem with the car. Promises were made but never delivered and I had a cpl questions. I tried for over a year to resolve this and finally gave up. I know, I should have gotten these in writing. 1. Salesman would not return my calls. Promised 2nd key, etc.. and to answer my questions. 2. Couldn't get the docs to register my car. Had to call one of the owners after two months. Then he stopped taking/returning my calls or texts. "Let me check and I'll get back to you" 3. At least 3 sales managers (I lost count) would not return my calls. Seems like a pattern. "Let me check and I'll get back to you" 4. Even though I already had a loan and paid them in cash, they hard pulled a credit report . That really affected my score since I just had one pulled few days before for my loan. Check some of the other reviews. Any negative review either has no response or a canned reply. Even more unprofessional behavior. Tony Austin (tony4us10) More
by tony4us10
Employees Worked With
Cory Wilson
October 14, 2021
The Vehicle, I went to test drive, i didn't even bother test driving it, as in the post listed, It was 4 yrs older then the post stated and around 24,000 miles higher then what was listed, not to mention t test driving it, as in the post listed, It was 4 yrs older then the post stated and around 24,000 miles higher then what was listed, not to mention there was no pictures of the inside of it, No wonder why, the seat on the drivers side was cracked up real bad, also didn't mention in the listing one of the back windows i guess didn't close all the way, as there was a foam strip hanging out the top of the window, and the car was so dirty!!....it was not worth the price they were asking...wasted almost 2 hrs of my time, not mention blowing my cellphone up with calls and emails about this vehicle, and i had already been there and looked at the car!! had they discounted it big time, i would have paid to have it cleaned and repaired myself.... More
by Kerherre
Employees Worked With
Cory Wilson, Gregory Tichenor
October 03, 2021
If you need a vehicle I highly recommend Dave Evans!!! I couldn't have asked for a better experience. We're so happy about our vehicle that we purchased and so thankful for working with us and not making it couldn't have asked for a better experience. We're so happy about our vehicle that we purchased and so thankful for working with us and not making it out to be an all day process. More
by Kima420
Employees Worked With
Dave Evans
September 30, 2021
awesome service!!!! did not have to wait very long I would recommend the Dealership. and also seen some really good deals on the lot and I purchased the oil change package would recommend the Dealership. and also seen some really good deals on the lot and I purchased the oil change package More
by cardinalcory
Employees Worked With
Tate Place, Cory Wilson, Gregory Tichenor
September 22, 2021
I took my car for an oil change, after waiting over 2 and 1/2 hours even with an appointment, they left scratches and dirt/grease on the front of my car (not bad, but still scratched), and they left garbage 1/2 hours even with an appointment, they left scratches and dirt/grease on the front of my car (not bad, but still scratched), and they left garbage in the front seat. I took my car back to them as soon as I saw what they did, they cleaned up the dirt/grease and rubbed the scratches out, but it shouldn't have happened in the first place. They should put something on the car before bending over it to work on it. We went back the next day and tried to speak to the service manager, but we were told that he wasn't there and they didn't know when he would be. I just don't think they put very much pride in their work if they treat customer's automobiles like this. More
by Unhappy Customer
Employees Worked With
I don't know their names
September 12, 2021
Lists all available incentives in the displayed prices, even the ones where NO ONE would qualify for. Can’t give the actual price when called. Kept asking for trade information when I asked what the price even the ones where NO ONE would qualify for. Can’t give the actual price when called. Kept asking for trade information when I asked what the price was without incentives. More
by JustNo
Employees Worked With
No clue, talked to me like I was mentally disabled when I asked what the actual price was without incentives.
