"Professional and excellent service. "
Maritza was very professional and knowledgeable on the vehicles in the Infiniti fleet. I would recommend her to anyone for assistance. Thanks for all your help.
"Great in routine,Greatest in emergency!"
- Joe Mc
Thank you with all our hearts to Anna Graff and the service department for our only true problem we have had in our QX60 Hybrid in 5years and 92000+ miles! We had an unusual sound from the right side of our engine for a short time that was only experienced intermittently. We called Anna who recommended to bring it in immediately. Since we live 120 miles away, it was inconvenient. Anna fit us in right away, gave us a free loaner and the next day the broken front wheel bearing was replaced with a reasonable cost covered by our extended warrenty. She has now arranged for a courier to return our car and pickup theirs. What a service from Anna and Louisville Infinity!
Employees Worked With
Other Employees :
Nick Hinton greeted us at the door and since I had purchased my previous car with Cam Meredith, he came out to greet us as well.
My experience couldn't have been better. Both Nick and Cam were extremely knowledgeable and professional, taking all the time necessary to explain the difference in various models and options, guiding us to the auto that best suited our needs.
Am thrilled with the overall experience and very happy with the car!