Loveland Ford Lincoln

Outstanding Sales and Services We cannot say enough about the outstanding Sales and Service experience we had buying our vehicle from Loveland Ford! All the staff at Loveland Ford w We cannot say enough about the outstanding Sales and Service experience we had buying our vehicle from Loveland Ford! All the staff at Loveland Ford was very friendly and courteous. Ryan our Salesman and Tim in Service went ABOVE AND BEYOND to help us. We are very pleased with our purchase and we will recommend Loveland Ford to all our family and friends. Loveland Ford definitely lives up to their motto "We Try Harder" No other dealership came close to the service we received at Loveland Ford. Thank you very much to everyone there-when I need another vehicle I will definitely be going back! More

Great experience If you want to buy a vehicle see Aaron Stein. He's very professional and will bend over backwards to make your car buying experience a fruitful one. If you want to buy a vehicle see Aaron Stein. He's very professional and will bend over backwards to make your car buying experience a fruitful one. He's all about the customer! Aaron, the sales and finance manager stayed past closing time to ensure all the "Ts" were crossed and the "Is" were dotted. I looked for a new truck for well over a year and a half and spoke to many dealerships and this was the first dealership that I felt at ease with no pressure to buy. If I'm ever need to purchase another vehicle this will be the first dealership I'll head too. More

Fabulous Loveland Ford Experience My daughter and I went in on a Saturday and test drove a couple of Escapes, with Aaron. He was very friendly and knowledgeable. My husband and I wen My daughter and I went in on a Saturday and test drove a couple of Escapes, with Aaron. He was very friendly and knowledgeable. My husband and I went back in on Thursday, not only did Aaron remember me but also remembered what vehicle I was looking at. We choose one we liked and Aaron introduced us to Travis who helped us to get our financing in place. All in all in was a terrific experience. I highly recommend both of these gentlemen to help you bring your new vehicle home. More

Sales and Credit Review Bob Jones was excellent as our salesman, and Naomi was excellent as our credit manager. The entire experience was great except for the fact that we n Bob Jones was excellent as our salesman, and Naomi was excellent as our credit manager. The entire experience was great except for the fact that we never really had an opportunity to discuss or haggle over the price of our new vehicle. We accepted the price that was originally offered which is way out of character for us. This was not the fault of either Bob or Naomi, it lays solely upon us. Next time, which will be in the next few months, we will be more aggressive on the price. The Loveland Ford team did an outstanding job of selling, arranging our loan, and explaining the operation of our vehicle. Great experience! More

Service Department is Horrible About Returning Calls I have tried repeatedly to get my Ford truck into this dealership for service and after several weeks of not getting returned calls I finally talked t I have tried repeatedly to get my Ford truck into this dealership for service and after several weeks of not getting returned calls I finally talked to a live person 2 weeks ago to give them more information. I was promised a follow up to get the service scheduled but 2 weeks have passed and nothing. More

Loveland Ford We were met at the door by our salesperson, we test drove a car, we made a choice and we signed the papers. The overall experience, including the foll We were met at the door by our salesperson, we test drove a car, we made a choice and we signed the papers. The overall experience, including the follow up call has very positive. We would recommend this dealership. More

THE GOOD AND THE BAD I've bought many vehicles over the years from dealerships, today was a first in a quite a few ways.. Started out talking to Patrick over the phone abo I've bought many vehicles over the years from dealerships, today was a first in a quite a few ways.. Started out talking to Patrick over the phone about a beautiful F250 on their internet inventory. Happens this truck was at the Longmont location, so after discussing my trade in and budget, Pat and I agreed its worth talkin about a deal.. Pat did his job, the truck was at the Loveland dealership at noon, just as he said it woud be.. Upon my arrival, I was greeted by Jason, who was one of a few salesmen that watched my pretty 7.3 with lots of extras pull on the lot. I told him I was here to see Pat about the F250 he had brought up, well Pat was with another customer so he turned over our discussion of the F250 to Jason. I test drive the truck with Jason, nice truck, I'm willin to talk about the monthly payment Pat had rough estimated over the phone, ( and yes I was willing to pay a bit more than we talked about). Now here's the wierd stuff.... Jason comes back with a monthly payment of near double what Pat and I talked about, ( $400's a month, went to $700's a month, for a '08 with 101,000mi) So I stand up to shake Jasons hand, say thank you for your time and the test drive, thats not in my budget.. Jason wont shake my hand, and says we can work something out.. Comes back with another ridiculous payment option, and once again I tried to shake his hand and thank him for his time, and get my keys back to my 7.3, again a no go.. 10min later Josh, the lead finance I guess, offers me some payment options way out of my range, thankfully he gave me my keys.. At the end of the day, I had thanked both Jason and Josh, and recieved no thanks in return, no offer looking for a truck better fitted to my budget... The worst two salesmen I've ever seen when it come to customer service.. However, I would still recommend this dealership based on the two vehicles I have bought there.. I understand when deals cant be met, no problem there, Jason and Josh were totally unprofessional, and seemed upset that I wouldn't pay almost double what Pat and I talked about.... If a deal dont work, shake hands, say thank you, and maybe next time it will... Thanks for your time More

My husband & I purchased 2 new vehicles from Melissa; one was for us the other was for our daughter. We were treated with respect and patience, as we made up our minds. She is the greatest. I have co one was for us the other was for our daughter. We were treated with respect and patience, as we made up our minds. She is the greatest. I have conversed with her several times since, I really like hearing from her and I call upon her whenever I have a question. Thank you Melissa.... Claudia Dever 2013 Ford Edge & Fusion buyer More

Tony was great. I'm a student on a budget, and he worked tooth and nail to get my payments within in my budget. After I purchased my vehicle, he has texted me several times to assure I am happy with worked tooth and nail to get my payments within in my budget. After I purchased my vehicle, he has texted me several times to assure I am happy with my purchase and used car. Who does that!? I'm a sociologist by trade, so I'm skeptical of salesmen/saleswomen; however, Tony helped ease my worries. Give this place a look if you are thinking about purchasing a new or used car. More

I came in on a Saturday and met Melissa in the Ford dealership parking lot. She was so friendly and down to earth-I related to her immediately. She was so nice to my yellow labrador Sam. We had a r dealership parking lot. She was so friendly and down to earth-I related to her immediately. She was so nice to my yellow labrador Sam. We had a relaxed test drive and Sam was able to come into the building while the paperwork was completed. Melissa is a wonderful salesperson. I will defintely go see her when I bring my Escape in for service and when I get my second dog, a yellow lab puppy, this spring. I love my Escape. Julie Burton More