Loveland Ford Lincoln

New lifelong loyal customer! I can’t believe what I just experienced at Loveland Ford. I and my fiancé were placed in a position to needing a new vehicle, not by our choice (we w I can’t believe what I just experienced at Loveland Ford. I and my fiancé were placed in a position to needing a new vehicle, not by our choice (we will leave that story to be told by the lawyers). We were near desperate to find a replacement vehicle. I spoke with Harry (GM); Ronnie and he worked with us to not only calm the situation, but put us into a vehicle for an outstandingly fair price and quality without the sales drama nor bickering. This is now the third vehicle purchased from them in just over a year and it’s not a fluke! This dealership has turned around (from previous owners) and frankly has become the premier dealership in northern Colorado, and probably ALL of Colorado. The customer service, care and honesty that I experienced here is unheard of in the auto sales industry. I can’t thank Harry and Ronnie enough for making this tough period livable. So, if you’re looking for a vehicle, even thinking of getting one, stop in and speak with Ronnie. And you can also look for Harry, even though he is the GM of the dealership, you wouldn’t know, he is willing, available, honest and ready to help. There is a new atmosphere at this dealership, one that is customer centric, honest and fair. I am still in amazement at the transition of this dealership and with the type of people they have working here. It is clear that this is a top down change in the way that they do business. They now have a life-long loyal customer and anyone who knows me knows this is no small peak to reach. More

Purchased F-250 from Loveland Ford I live near San Jose in California and just bought a 2015 Ford F-250 Platinum from Loveland Ford. Unbelievable experience in every respect. Found the I live near San Jose in California and just bought a 2015 Ford F-250 Platinum from Loveland Ford. Unbelievable experience in every respect. Found the truck I wanted and had the deal wrapped up within just a few hours. Responsiveness, respectfulness and price all exemplary. I dealt with Greg Konrady....what a really great guy. Thank you..... More

Purchase experience great; not service after the sale. As above, had a good experience with the purchase process. I do recommend Loveland Ford-Lincoln as a place to buy a car. On the other hand, the servic As above, had a good experience with the purchase process. I do recommend Loveland Ford-Lincoln as a place to buy a car. On the other hand, the service department is lacking the key ingredient: SERVICE! The wheels on my 2015 Lincoln MKC were somehow damaged in transit. The dealership was very cooperative & arrangements were made for new replacement wheels - all great. The wheels were supposed to arrive in about a week. I waited ten days & called. Turns out the dealership had only received three of the wheels. The fourth wheel was reordered. I waited & followed up again. Lo & behold, the wheel had just arrived! I made an appt with Service for the installation for 9:00 AM today. Keep in mind, the old wheels were to be removed, tires dismounted & remounted on new wheels, balanced & reinstalled on the car. This should've taken no more than one hour. At Loveland Ford-Lincoln it took over three hours. No one apologized. I had to follow up on the progress twice & received conflicting updates. The reason it took so long? They were being extra, extra careful so as not to scratch the new wheels. C'mon people! Putting tires on wheels without scratching the wheels should be pretty basic! What do the wheels look like when you don't take three hours to mount tires on them?? I will never go back to this dealership for service. More

MY F250 KING RANCH I bought my King Ranch from Loveland Ford on the internet and I'm from North Carolina. Greg Konrady was my salesman and he did a superior job during m I bought my King Ranch from Loveland Ford on the internet and I'm from North Carolina. Greg Konrady was my salesman and he did a superior job during my truck buying experience. Even though we communicated by telephone he managed my paperwork to the utmost... This was the first time that I bought a vehicle off the internet. I was somewhat optimistic in dealing with shady car dealerships that I didn't frequent. Turned out my internet experience was nothing less than sheer enjoyment. A BIG UP to Greg and the staff of Loveland Ford, Thanks, DB More

used f250 issues out the door Not good so far. Bought used f250 diesel with 140000 With warranty. Electrical issues out the gate service refused to touch it citing "well its a us Not good so far. Bought used f250 diesel with 140000 With warranty. Electrical issues out the gate service refused to touch it citing "well its a used vehicle" I belive stupidity and lack of ability to repair. So, I got volt meter and Diagnosed as much as I can. Still relay ticking and now truck fuel system isn't working and stranded me and I've only put 800 miles on it and owned it for less than 30 days. Its in shop now for diagnosis. I'll update.. More

Outstanding Sales and Services We cannot say enough about the outstanding Sales and Service experience we had buying our vehicle from Loveland Ford! All the staff at Loveland Ford w We cannot say enough about the outstanding Sales and Service experience we had buying our vehicle from Loveland Ford! All the staff at Loveland Ford was very friendly and courteous. Ryan our Salesman and Tim in Service went ABOVE AND BEYOND to help us. We are very pleased with our purchase and we will recommend Loveland Ford to all our family and friends. Loveland Ford definitely lives up to their motto "We Try Harder" No other dealership came close to the service we received at Loveland Ford. Thank you very much to everyone there-when I need another vehicle I will definitely be going back! More

Great experience If you want to buy a vehicle see Aaron Stein. He's very professional and will bend over backwards to make your car buying experience a fruitful one. If you want to buy a vehicle see Aaron Stein. He's very professional and will bend over backwards to make your car buying experience a fruitful one. He's all about the customer! Aaron, the sales and finance manager stayed past closing time to ensure all the "Ts" were crossed and the "Is" were dotted. I looked for a new truck for well over a year and a half and spoke to many dealerships and this was the first dealership that I felt at ease with no pressure to buy. If I'm ever need to purchase another vehicle this will be the first dealership I'll head too. More

Fabulous Loveland Ford Experience My daughter and I went in on a Saturday and test drove a couple of Escapes, with Aaron. He was very friendly and knowledgeable. My husband and I wen My daughter and I went in on a Saturday and test drove a couple of Escapes, with Aaron. He was very friendly and knowledgeable. My husband and I went back in on Thursday, not only did Aaron remember me but also remembered what vehicle I was looking at. We choose one we liked and Aaron introduced us to Travis who helped us to get our financing in place. All in all in was a terrific experience. I highly recommend both of these gentlemen to help you bring your new vehicle home. More

Sales and Credit Review Bob Jones was excellent as our salesman, and Naomi was excellent as our credit manager. The entire experience was great except for the fact that we n Bob Jones was excellent as our salesman, and Naomi was excellent as our credit manager. The entire experience was great except for the fact that we never really had an opportunity to discuss or haggle over the price of our new vehicle. We accepted the price that was originally offered which is way out of character for us. This was not the fault of either Bob or Naomi, it lays solely upon us. Next time, which will be in the next few months, we will be more aggressive on the price. The Loveland Ford team did an outstanding job of selling, arranging our loan, and explaining the operation of our vehicle. Great experience! More

Service Department is Horrible About Returning Calls I have tried repeatedly to get my Ford truck into this dealership for service and after several weeks of not getting returned calls I finally talked t I have tried repeatedly to get my Ford truck into this dealership for service and after several weeks of not getting returned calls I finally talked to a live person 2 weeks ago to give them more information. I was promised a follow up to get the service scheduled but 2 weeks have passed and nothing. More