Loveland Ford Lincoln - Service Center

I bought a 2021 F150 from Loveland Ford. I had an issue where my dome lights don't turn on when I open any of the doors. I called Loveland Ford Service Department to see if they would look I had an issue where my dome lights don't turn on when I open any of the doors. I called Loveland Ford Service Department to see if they would look at it. The truck is still under the original warranty. I explained the issue to the agent in the service department. He told me I would need to bring my truck in and leave it for 3-4 days for them to diagnose the issue. i asked about a loaner since I would be without the truck, and he said his rentals were out and I would have to wait at least 6 weeks. I decided to go to a different dealer. I looked the issue up online and found it was a known issue with the BMS (Battery Management Sensor). There was a BMS reset process suggested (turn on switch but don't start, activate the high beam switch 5 times, and then depress the brake pedal 3 times). I tried this and the second time I saw the battery icon flash 3 times which indicated a successful reset of the BMS. Now the lights come on when I open the door. To me this looked like the Agent could care less about me and solving my problem. Very very Sad!! I won't be using Loveland Fords Service Department any longer, at least until they convince me that they care about me as a customer and re-earn my trust. More

Has issues with Warrenty parts and being able to get new ones when they fail. ones when they fail. More

Technician Joseph Segua 970-451-3256 Arrived on time for my appointment today to replace the passenger side mirror on my 2017 Ford Explorer XLT. He did it in super fast time and did an awesome job. I just w my appointment today to replace the passenger side mirror on my 2017 Ford Explorer XLT. He did it in super fast time and did an awesome job. I just want to have him recognized for what a great technician he is. Deborah Thompson More

Joe did my two air bags super fast and paid close attention to doing it right. Very impressed. attention to doing it right. Very impressed. More

First time using the service department. Upon arrival I met the service person (blonde haired female whose name I can't remember positioned in the middle of the counter) was very helpful and Upon arrival I met the service person (blonde haired female whose name I can't remember positioned in the middle of the counter) was very helpful and conversational. Service was done faster than expected and the same person who checked us in walked us out to our vehicle and answered questions I had about oil viscosity and perhaps changing to all synthetic. She was knowledgeable and a pleasure to do business with. Will recommend and we will be back. More

Service work done well and my request for service day was honored! Thanks! Loveland Ford is very good. honored! Thanks! Loveland Ford is very good. More

AMAZING SERVICE WITH LOVELAND FORDS MOBILE TEAM! I APPRECIATED HOW EASY ALLIE MADE THE ENTIRE PROCESS. THE TECH SHOWED UP ON TIME AND COMPLETED HIS WORK IN A TIMLY MANNER. WOULD RECCOMEND THIS SERVI I APPRECIATED HOW EASY ALLIE MADE THE ENTIRE PROCESS. THE TECH SHOWED UP ON TIME AND COMPLETED HIS WORK IN A TIMLY MANNER. WOULD RECCOMEND THIS SERVICE TO ALL OF MY FREINDS. More

Best service for miles, not going to Greeley's Ford Dealership again. Loveland Ford service department is quick, friendly, know what they are doing in the service department. Dealership again. Loveland Ford service department is quick, friendly, know what they are doing in the service department. More

Gary at the ticket counter is awesome, his communication with me was spot on. Appreciated with me was spot on. Appreciated More

I've went here twice, both times tmy issues were not resolved. The 1st time I went in was for the 3rd brakelight camera it was "fixed" let then know before I left it wasn't fixed. They said they tested resolved. The 1st time I went in was for the 3rd brakelight camera it was "fixed" let then know before I left it wasn't fixed. They said they tested it. Nope.. not fixed. They had it over a week! Then waited 3 mo the for the part ro come in I get shipping issues right now. But that was fixed. Although a speaker was blown.let.then know they had it for 4 days. They said the speakers were fixed. They are definitely not fixed. I mean who checks these things before they come back to us, i will be goi.g else where for dealer work. I don't trust loveland ford. More