Low Book Sales

Deception from the Lindon Right out of the gate I was NOT told the 2013 Ram 2500 Diesel came from Canada and the lifetime drivetrain warranty was no good in the US. Next I was Right out of the gate I was NOT told the 2013 Ram 2500 Diesel came from Canada and the lifetime drivetrain warranty was no good in the US. Next I was not told the trucks emissions had being modified and would not pass an emissions in Webber county. I was new to diesel engines and did not know anything had being modified. After a few weeks of working with the manager and sales rep I worked out a deal to split the cost ($5000) of reinstalling the missing emissions. The garage they sent it to took 2 weeks to get it done and they did it with used salvaged parts. When I got it back it had exhaust leaks all over the the exhaust manifold and missing gaskets on the exhaust return line. Cost me $450 to get the local Dodge dealer to fix the leaks. I was not about to take it back to their shop as I lived 60 miles away. The only good thing was they gave me a Toyota loaner car while they had the truck. I had to have all the u-joint replaced in the front end and the differential was contaminated with water (milky white oil). I also had to have the front drive line rebuilt (4X4) and the turbo replaced. The turbo was replaced with a used unit via an extended warrant. Everything else went out after 12 months when my warrant ran out. Now the transfer case is going out. All I do is drive it up and down the freeway, I bought it to tow a trailer. THIS TRUCK HAS BEING A NIGHTMARE. DON"T TRUST THIS DEALER. BUYER BEWARE. More

Most Selfless Dealer Yet I absolutely loved coming here, Taylor McInelly was the one I worked with and he actually cared about helping get me into a car despite my tough situa I absolutely loved coming here, Taylor McInelly was the one I worked with and he actually cared about helping get me into a car despite my tough situation. Other dealers I've gone to in the last month have ignored me and nearly ripped me off. But Low Book is the best experience I've had, I felt taken care of knowing Taylor had my back through this hard ordeal. I really appreciate what these guys did for me. More

Amazing! So many different types of cars/trucks. People who works there are so nice and friendly! I made the right choice to go there! And got my dream car!!!! So many different types of cars/trucks. People who works there are so nice and friendly! I made the right choice to go there! And got my dream car!!!! More

Very happy Chris benninger is the best ever!!! I got my 2016 jeep renegade trail hawk!!! Love ?? it !! 10 years ago I got my first jeep which I still have and ru Chris benninger is the best ever!!! I got my 2016 jeep renegade trail hawk!!! Love ?? it !! 10 years ago I got my first jeep which I still have and runs great. I had to go back and get another one!!! More

Quick, easy, painless car buying process. I probably had an easier experience then most when it came to visiting dealerships, I had a list of specific vehicles I wanted to look at. I came to L I probably had an easier experience then most when it came to visiting dealerships, I had a list of specific vehicles I wanted to look at. I came to Low Book to look at a specific SUV, Evan explained how Low Book Sales ran their business, showed me the car then let me take it for a spin. I told him I still had other cars to look at and he wasn't pushy at all, he gave me his card and all the info on the car. I had decided to purchase the car two years later. We talked for a bit over the phone about the car then I went to the dealership and left with my car two hours later. It was a Saturday and the dealership was very busy so they were short staffed but everyone was great. More

Advertising is b.s. The commercial lies they don't help you with bad credit or no credit. They seem so positive and willing to help than when they pull up your credit the The commercial lies they don't help you with bad credit or no credit. They seem so positive and willing to help than when they pull up your credit they deny you and than they don't offer you any solutions to your problem getting approved except to have a co signer. I do not recommend this company More

waste of a day We went there, told us we would be approved. Told us what cars we were approved for,drove 4 of them, decided on one car. Then he told us we needed th We went there, told us we would be approved. Told us what cars we were approved for,drove 4 of them, decided on one car. Then he told us we needed this and that and come back in 4 months ( yes 4 months) all this after spending over 4 hrs at the lot. Incase its not obvious, we wont be going back! I suggest going there if u like getting the run around or wasting a whole day for nothing! Never been treated like that anywhere! Not to mention the guy who helped up had a trash mouth. Very unprofessional! More

Rude, waste of time. I filled out the pre approval forms out online and immediately got a call saying I was approved and to come in. I was excited because I've struggled w I filled out the pre approval forms out online and immediately got a call saying I was approved and to come in. I was excited because I've struggled with my credit and really needed a car. When I got there I was followed by a salesman who was old and pushy. The drink , a chines they offered to customers were all out how order and the bottled water was hot. I explained my situation and he seemed annoyed then ran my credit and said I had no chance without a huge down payment. He was so rude about it and again seemed like I had wasted his time. Ummmmmm I applied first, was honest, and now need to walk home, who's time was wasted? You know even if I couldn't get a car there if my experience was good and they were nice I would've recommended them. Too bad. More

Horrible Quality and Scammers I was sold a Jeep that they told me only needed a new tire after I bought it and was guaranteed to be two days until it was finished. The two days tur I was sold a Jeep that they told me only needed a new tire after I bought it and was guaranteed to be two days until it was finished. The two days turned into two weeks and the repairs turned into an engine mount, sensor, thermostat and a million other things. After spending money on a cab for two weeks I got the jeep finally and within two hours it broke down in a DRIVE THRU. I had to take a cab home and call them to tow it back to the dealership, it sat in the drive thru all night and I had to take a cab to work. They called me and said it would be a few days. A few days go by and another 250 in cabs and fees. I pick the jeep up Friday and start to drive out of town and it BROKE DOWN again. I turn around from and to drive 25mph back to vegas and park it and have them tow it again. So here I am renting a car to use for the weekend and I call about my jeep two days later to find out what happened and all I here is that the store in vegas closed down over the weekend and my car is gone and shipped to SLC. So now I am out of a car, wasted hundreds of dollars on cabs and lied to by a horrible scamming company. NEVER GO HERE More

Great vehicle and great service I purchased a 2011 BMW 328i a year ago. So far no problems, except for some springs that were covered under warranty by BMW. I love my car, and I high I purchased a 2011 BMW 328i a year ago. So far no problems, except for some springs that were covered under warranty by BMW. I love my car, and I highly recommend this dealership. I also purchased my first vehicle here in 2006 to build my credit. The 2000 cavalier was also an excellent vehicle. I built up my credit, and I am now the proud owner of a BMW. Great customer service and honestly sold, reliable vehicles. I trust these guys over traditional dealers. I have also purchased vehicles from traditional dealers, who sold me botched cars that were money pits. These guys are great! More