Low Book Sales
Salt Lake City, UT
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352 Reviews of Low Book Sales
In December of 2012 my mother traded in her car and gave a down payment for a newer/used truck at Low Book Sales of Lindon. The next day she realized the truck needed a few things fixed and after some push a down payment for a newer/used truck at Low Book Sales of Lindon. The next day she realized the truck needed a few things fixed and after some push back the company agreed to fix the truck. Unfortunately, during this time my mother passed away and I immediately contacted the manager at Low Book Sales of Lindon to explain the situation. The manager clarified that they could dismiss the loan, refund her down payments, and return her car if the death certificate was provided. My grandfather was concerned about getting the paperwork to the bank in time and wanted to go talk to the manager in person. He went to Low Book Sales of Lindon to take care of things and the manager treated him horribly. The manager acted as if my grandfather was lying and trying to pull a fast one over on the company. My grandfather (who just lost his daughter at a young age and his wife the year before) spent over 3 hours at Low Book Sales of Lindon just trying to get confirmation that everything was being handled and the family would receive the car, down payment, and that the loan would be cancelled. He was treated so horrible that he got upset and left Low Book Sales of Lindon, we now decide to talk to the bank directly. At the bank, the loan officer informed him that the loan had not gone through because my mother needed a co-signer. My grandfather called an attorney for legal advice. He went back to Low Book Sales of Lindon the next day with an affidavit and the death certificate. The manager was still being unreasonable and rude but after four more hours of meeting with the manager, my grandfather was given that car and the down payment was deposited back into my mother’s bank account. Words cannot begin to express the extra stress that was endured on our family during this hard time of losing of a loved one. Our family has no trust with Low Book Sales and would advise others against doing business with Low Book Sales. More
it was my first time buying a car and lowbook was the only one to help me with the purchase..... i got a 2001 rodeo and me and the wife love it..... thanks lowbook for all your help..... sincerely jon re only one to help me with the purchase..... i got a 2001 rodeo and me and the wife love it..... thanks lowbook for all your help..... sincerely jon reimann More
I was in need of a car and of all the other dealers they helped me and were a lot more helpful then any other dealership i visited. I was able to get the car i wanted and at a price i could afford. A helped me and were a lot more helpful then any other dealership i visited. I was able to get the car i wanted and at a price i could afford. Also a huge bonus to buying from them is free safety/emissions and road side service was a huge plus to buying a vehicle from this dealer. Highly recommended! More
I would recommend low book sales to anyone there prices are great and they can and will get anyone approved low book sales is where I will buy all of my cars or trucks from now on. are great and they can and will get anyone approved low book sales is where I will buy all of my cars or trucks from now on. More
Mike with the service department is amazing to work with. He is always quick to help and to resolve any issues. He Has a great attitude and always makes you feel taken care of and welcomed. Low book is a gre He is always quick to help and to resolve any issues. He Has a great attitude and always makes you feel taken care of and welcomed. Low book is a great place to get a car, and a dependable service department to rely on taking care of you and your car. It has always been a great experience! More
Definitely recommend Low Book Sales! I trust them as I have come in for noises which turned out to be simple fixes or just a debris issue and they have always been honest and not tried to trick me into wo have come in for noises which turned out to be simple fixes or just a debris issue and they have always been honest and not tried to trick me into work that doesn't need to be done. Also, service can be charged onto an RC Willey account which is very helpful! More
THE SERVICE DEPT IS VERY FRIENDLEY. IWHENT IN FOR INSPECTION AND EMISION THE SERVICE RIGHTER SAID IT WOULD BE 25 TO 30 MIN AND 1/2HR MY CAR WAS READY.I TELL MY FREINDS ABOUT THE EXCELLENT SERVICE @L/ INSPECTION AND EMISION THE SERVICE RIGHTER SAID IT WOULD BE 25 TO 30 MIN AND 1/2HR MY CAR WAS READY.I TELL MY FREINDS ABOUT THE EXCELLENT SERVICE @L/B SALES. More
We had a great experience at Low Books Sales. Sean Hendricks was amazing to work with. We were able to get into the car we wanted and Sean went above and beyond to get us the best financing out of an Hendricks was amazing to work with. We were able to get into the car we wanted and Sean went above and beyond to get us the best financing out of anywhere we had been previously. Thanks to Low Book Sales and Sean Hendricks. More
I came in with a $100 voucher I had received from Low Book Sales as a thank you for our recent car purchase. My tire pressure light was coming on every 2 days, so I asked them to check that out and also Book Sales as a thank you for our recent car purchase. My tire pressure light was coming on every 2 days, so I asked them to check that out and also to see if they could figure out what was making a thumping noise when I drove the car. I also needed an oil change. I was not planning on spending any money out of pocket. The lady at the service desk came and told me there was a nail in a tire, so they would do the flat repair and oil change. I also needed to get the shocks in the rear fixed as they were the cause of the thumping noise. The cost would exceed the $100 voucher and I just didn't have the funds to pay for the shocks at that time and told her I would have to return in a few weeks to get the chock repair taken care of. After a few minutes she returned and told me it would be taken care of, even though I could not pay, they didn't want to send me back out on the road with the shocks the way they were because of the safety concern. THANKS LowBook. We are loyal customers, you always take care of us. More
Very fast and friendly service...as soon as I walked in I was acknowledged and directed to the department I needed. Once I was there I was also greeted very fast and by a sweet lady names Melissa who works a was acknowledged and directed to the department I needed. Once I was there I was also greeted very fast and by a sweet lady names Melissa who works at the service department. I would very highly recommend this place, oh and it never hurts to get free popcorn and drinks for my son to keep him busy while we wait! Will definitely be coming back c: More

