
Lowe Toyota of Warner Robins
Warner Robins, GA
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First the appearance of the dealership is a plus. Was easy to find. I was only browsing different dealerships and just decided to try Toyota. I have never been a Toyota fan. The hospitality was great a easy to find. I was only browsing different dealerships and just decided to try Toyota. I have never been a Toyota fan. The hospitality was great and there was no hassle. Mr. Blackmon's approach was very professional throughout the entire acquisition. The ease of purchasing from Toyota was simple and very speedy. Even in the absence of Mr. Blackmon other sales professionals would inquire to ask if I was in need of anything. Very warm reception when returning on Saturday to have a final clean up being it was too late to do the required job the previous evening. Please note it was my suggestion to return so they could close. They insisted it was not a problem, but I do know how it is when time to go. I thank Toyota also for a nice lunch while waiting to get serviced. Mr. Blackmon was there to meet me upon arrival and periodically checked to let me know the status of my car. I do hope the service is as prompt as the sales and I do have no doubt it will be. Thanks for changing the perception of car salesmen to sales professionals. Yes I would definitely recommend this dealership. More
It was a good experience and Leory was very helpful and professional. He gave me information about the various packages and pointed out different features that helped me to decide what I wanted and needed professional. He gave me information about the various packages and pointed out different features that helped me to decide what I wanted and needed in my vehicle. I am very pleased with my new vehicle. More
Corey was awesome! We came late Friday night. He stood in the rain with us, he played "Chineese Fire drill" with me so I could sit in all seats of my car to see if they were comfortable, he stayed late,he wa the rain with us, he played "Chineese Fire drill" with me so I could sit in all seats of my car to see if they were comfortable, he stayed late,he walked the lot until he found the car with all the features that we wanted and called to let me know what he found, he gave my husband a ride home, he explained everything to us, he NEVER gave a high pressured pitch, he didn't make me feel stupid by talking ONLY to my husband, he was very professional and knew his products. If he didn't know he didn't make it up....he went and found out the answers! I felt there were no games or tricks....pleasant deal all around! More
We came to look at an ScionXB and wanted to talk to Marcus Lillard. Marcus helped our mother purchase a ScionXD. We were very satisfied with the service. Marcus was in the middle of closing a deal with Marcus Lillard. Marcus helped our mother purchase a ScionXD. We were very satisfied with the service. Marcus was in the middle of closing a deal with another customer so he introduced us to Corey Weber. Corey was very thorough in going over everything about the ScionXB. He was very patient and answered all of our questions and was a pleasure to deal with. He made sure we understood how to operate the different options on the vehicle. He went over all of the paperwork and car manuals with us. We felt for we got a very good deal on the price. The entire Lowe's Toyota family were welcoming and helpful which made our overall experience a great one! We would not hesitate to refer/recommend Corey Weber and Marcus Lillard to our family and friends in the future. With all of this being said, this is why we gave an overall rating score of 5(Great). Thank you, Richard and Patricia Kelly - Byron, Georgia More
I was so pleased with my experience at Lowe Toyota. Mr. Snow was extremely professional. He quoted a price up front and stuck with it. I went to Butler Toyota in Macon on the same day and they put me thro Snow was extremely professional. He quoted a price up front and stuck with it. I went to Butler Toyota in Macon on the same day and they put me through an hour of hassling over a price. I left and went to Lowe Toyota the same day and bought a new Camry. I would highly recommend Lowe Toyota to anyone searching for a new Toyota. Thanks. Claire Walinow More
My purchase from Lowe Toyota was the easiest ever! Corey Weber did an excellent job making us feel welcome and giving us all of the information that we needed on the vehicle that we purchased. Weber did an excellent job making us feel welcome and giving us all of the information that we needed on the vehicle that we purchased. More
You are fortunate to have a sales rep. like Jessie. She is very knowledgeable about Toyota. My Grandson, Matt Quinton works in your service dept. and told us about her. Thanks to Matt also. Thanks Jessie is very knowledgeable about Toyota. My Grandson, Matt Quinton works in your service dept. and told us about her. Thanks to Matt also. Thanks Jessie for a good experience while we were purchasing the car. You are a number 1 sales rep. Marilyn Cranford More
I bought this vehicle from Lowe Toyota because of Al Johnson and his past history of treating car customers right. He handled everything from the dealership and we never left Milledgeville to buy this Johnson and his past history of treating car customers right. He handled everything from the dealership and we never left Milledgeville to buy this car. In fact, he delivered the car to us with paperwork in tow. I have bought general motors products for thirty years up to this point, however, Toyota is looking good at this moment. I will be in the market for a new large pickup in the next two years and if Al is at this dealership you probably will get the sale. I will give Lowe Toyota a legitimate shot at my business in the case that Al is no longer associated with your dealership. In closing, my suggestion to the ownership, is that you think long and hard before you let this man leave your employment. I have been in the retail business for over 23 years and I know talent when I see it. Al knows how to treat people and they feel he is sincere , which means a xxxx of a lot when you have tried to do business in Milledgeville. Sincerely, Ken Machen More
After going to another dealership and waiting for 4 hours and still not getting the car I wanted nor the price I wanted, I went to Lowe Toyota. I should have went there first and I will from now on. In les and still not getting the car I wanted nor the price I wanted, I went to Lowe Toyota. I should have went there first and I will from now on. In less than an hour I had a "better price", "better selection" and I couldn't be happier! I LOVE my new Camry. The staff could not have been nicer. Warm and friendly service from hometown people! Kasey DeFore Bonaire, Georgia More
I want to relate to you my recent experience at Lowe's Toyota. To be frank, I have not been to Lowe's for quite some time due to a bad experience with the service department. We had been loyal Lowe's cust Toyota. To be frank, I have not been to Lowe's for quite some time due to a bad experience with the service department. We had been loyal Lowe's customers for quite some time, and were very pleased with the service department when they were located at their old address. We highly recommended them to all our friends, and even had our son bring his Toyota down from Statesboro to have work done on it when he had a problem, as we found the service department highly reliable and very customer oriented. We send people we knew over to Lowe's to buy a vehicle, sometimes from as far away as 120 miles. Upon moving to the new location however, things seemed to change with the service department. We took our Tacoma in for an oil change, and were mildly irritated when something else was "fixed" when we hadn't asked for it to be done, even though it was needed, so we didn't protest too much about the additional charge. The straw that broke the camel's back however was when we had our Camry towed to Lowe's because it would not start one morning. It turned out to only be the battery, but we were charged about $90 for the determination that the battery was bad, and then the cost of a new battery, totaling almost $200. That left a bad taste in our mouth, and we quit taking our vehicles in for service. When it was time to shop for a new Toyota, we had decided to look elsewhere. Well, as fate would have it, the Tacoma ended up being totaled in an encounter with a deer, and we needed to shop for a new vehicle sooner than we expected. While waiting for the insurance company to make a determination on the Tacoma, we needed a rental car for a few days. With some misgivings, we decided to check on a rental from Lowe's first, as they are just down the street from our home. That's where we met Lindsey Kalalecik. She was wonderful! What an ambassador of goodwill she is for Lowe's! She was so helpful and professional in taking care of our needs, we started having second thoughts about looking elsewere for a new Toyota. In fact, we spoke with her about our need to look for a new Toyota, and she immediately put us in touch with Narrio Gibbs. From the very beginning Narrio was very helpful, informative, and professional in helping us explore all the options in our new vehicle search. He gave us time to look at the vehicles we had interests in, and didn't hover over us while we we were looking around, but was always nearby to answer any questions we might have. It was the best car-buying experience we have ever had. When we had made our selection, Lowe's did everything they could to get us the vehicle we wanted at the price we could afford. As a result of our experience with Lindsey and Narrio, we have become die-hard Lowe's fans once again! When we get ready to trade in our Camry, we will be going back to Lowe's. Our son is wanting to trade in his Tacoma and look at a Corolla in the next few months, and we will be sending him over to Lowe's. More