
Lowe Toyota of Warner Robins
Warner Robins, GA
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I had a very pleasant car-buying experience at Lowe Toyota of Warner Robins, GA. I had the opportunity to work with Corey Weber in new car sales, and he did an outstanding job of answering my question Toyota of Warner Robins, GA. I had the opportunity to work with Corey Weber in new car sales, and he did an outstanding job of answering my questions, showing me different options, explaining how the many features of the new Toyota worked, and providing information on the operation of the dealership. When it came time to negotiate a price, there was no need for negotiation. The price provided to me was better than I had expected -- better than what Edmunds and Kelley Blue Book told me I would see. In less than two hours, I had consummated the entire buying process and was heading home -- very happy with the new Toyota that I had purchased, the price I paid, and the new friends I had just met and worked with at Lowe Toyota. In addition to Corey Weber, I had the opportunity to meet and work with Carolyn Hooton. Carolyn obviously loves her job in Customer Relations and does it quite well. She helped me load some Toyota-related apps on my smartphone and showed me how to use them. She also explained the service requirements for my new vehicle and how I should obtain the needed service. She took me on a tour of their beautiful facility and introduced me to the people that I would likely come into contact with now that I am a member of the "Lowe Family." Bottom line: Corey Weber and Carolyn Hooton made the Toyota buying experience an immense pleasure and one that was completely stress free. No one can ask for more! I highly recommend Lowe Toyota!!! More
The sales lady was very friendly but negotiating took a bit. Her and another salesman had a hard time giving us usaa pricing on a vehicle that would need to be transported from another dealership but they bit. Her and another salesman had a hard time giving us usaa pricing on a vehicle that would need to be transported from another dealership but they did on a vehicle in their lot. Overall the experience was good and I love, love my new truck, but was slightly disappointed we could not reach a price on the original truck negotiated on. More
I bought a new Toyota Camry Hybrid some months ago and it was time for its first scheduled maintenance. My father took his Camry in for maintenance the same day. He went first and while I was waiting we took was time for its first scheduled maintenance. My father took his Camry in for maintenance the same day. He went first and while I was waiting we took his car and did some shopping. I was driving his car and it was doing some things that did not feel right to me. When we returned to pick up me car I asked to speak to someone who could answer my questions. He got into the car with me while I was driving it. He explained that what I had noticed was normal for that car and explained in detail why that was so. He also explained other things that were useful for me to know. And he went over the differences between my hybrid and the regular Camry. He even told me to look for a recall for my car in the near future. That was helpful for me as I don't open mail unless it it is something that I believe is important for some reason. This is the third car I have bought from Lowe Toyota and I will buy from them again. More
My overall experience at Lowe Toyota was fantastic! Corey Weber is a excellent, friendly sales associate! My experience looking for my first car has been a rough one dealing with a lot of dealers that have f Weber is a excellent, friendly sales associate! My experience looking for my first car has been a rough one dealing with a lot of dealers that have fake employees but Corey never once made me feel pressured or overwhelmed. Also, Sherry was a doll too! I have coverage with my vehicle and have been satisfied completely with my first vehicle purchase. I would definitely recommend Lowe Toyota to buyers! More
Internet customer service is terrible. Contacted dealer through email with a simple question, received somewhat of a form letter asking what was the best way to reach me now. When I responded back asking f through email with a simple question, received somewhat of a form letter asking what was the best way to reach me now. When I responded back asking for just answer to my question yet another reply asking for description of vehicle I was interested. My third email gave description again that resulted in another response with no answer. Fourth email pointed out we were having a communication breakdown. From that point I received 3 or 4 word responses. I will never look at this dealer for another vehicle. More
Went in to price/purchase a Scion FRS for my Daughter. Original salesman was not friendly and while my Daughter was sitting in the car I said the backseat was small and the Sales Guy asked did we have any Original salesman was not friendly and while my Daughter was sitting in the car I said the backseat was small and the Sales Guy asked did we have any kids as if we were married? I explained she was my DAUGHTER and we were looking for he college car. I had priced/reviewed our trade on Kelly Blue Book previous to going to the Delarship. The Kelly Blue Book "Trade in Value" of our vehicle was $22,238.00. According to Kelly Blue Book this is the price we should get from the Delarship for trade in value. I explained to the Salesman I was going to pay cash for the difference and had looked up the value and as long he was fair I would buy the car. Vehicle was appraised and they came back at $16,500 trade value. I got made and left. My Daughter then found a Camaro at Five Star and I went and started to negotiate with Five Star. My Daughter asked me to give the Toyota Place another shot, I had already received an offer of $21,000 trade from Five Star. We left and went back to Lowe Toyota and I asked to speak with Jerry Barker and explained I was working a deal with Five Star but she wanted the Toyota and I had been in previous and insulted with the trade offer. THe vehicle was appraised again by Jerry Barker and I was offered $18,500 this time and told he had helped me out with an exptra $2000. I left and went back to Five Star and asked them to look up the Kelly Blue Book Value for Trade in and they gave me the $22,238 from the site as trade. I then purchased a Camaro and went to the Five Star Nissan and purchased an new Nissan Frointer for my son. Lowe Toyota could have sold 2 cars but instead lost both sales due to low pricing on a trade in that had been bought at that very Dealership. More
Sales Pro Ron Jones had my vehicle delivered to my front door without any hassle talk about customer service, friendly , and a excellent overall experience that was the VERY BEST I have ever experienced all door without any hassle talk about customer service, friendly , and a excellent overall experience that was the VERY BEST I have ever experienced all within my budget with all the features I asked for but to have it brought to me on a flatbed tow truck with 8 miles on it was the icing on the cake I have never heard of /or experienced such top notch customer service Lowe Toyota of Warner Robins GA ,and Ron Jones Dodatdeal has given me and out of this world car buying experience ,you can rest assured I will pass on my car buying experience I received to others who are looking to purchase to go to Ron Jones at Lowe Toyota of Warner Robins. A big thanks also to Carolyn Hooton who called me the next day just to give me a big thanks and share some important features of the car with me. More
I have bought cars at Lowe Toyota in the past and have always had a positive experience, but I have to say this was the best experience of them all. My salesperson, Michael Lawrence, was awesome. I did always had a positive experience, but I have to say this was the best experience of them all. My salesperson, Michael Lawrence, was awesome. I did not feel pressured, and I felt like I was treated fairly in all areas. Michael is very easy to do business with and very knowledgeable about Toyota and their products. He was very thorough when he explained everything on the 4Runner. Michael went above and beyond and even came in on his day off to finalize everything and show me once more how everything on the 4Runner worked. I strayed with my last vehicle and bought a 2012 Jeep Grand Cherokee. The difference in my experience at Lowe and the one I had when I purchased my Jeep - well, there is no comparison. There is also no comparison between the Jeep and 4 Runner. I learned my lesson. I will once again be a loyal Toyota customer. Purchasing a vehicle is a "big deal", and I am so thankful Michael was there to make sure it was an enjoyable experience for me. He is the best!!! More
Sam's approach was very appealing. His friendly and open style, with his no-pressure and honest position, led me to believe I could talk to him. We actually became friends before I left. He was knowled open style, with his no-pressure and honest position, led me to believe I could talk to him. We actually became friends before I left. He was knowledgeable about the car I wanted--and gave me good advise when I asked him for information. When I come back--I will look him up as my point of contact. I will also recommend him to my friends--he takes away the bad image some salesmen might have, and makes buying a car an everyday experience. More
My first experience buying a Toyota was a horrible experience. I will not buy another Toyota from Lowe Toyota ever again. Randy Soloman was completely unprofessional by using aggressive language towar experience. I will not buy another Toyota from Lowe Toyota ever again. Randy Soloman was completely unprofessional by using aggressive language toward my husband and I. Even after our purchase, Ray Johnson and Randy Soloman we're not willing to discuss our purchase or offer an solutions to our problem. They pretty much told us that things would go their way, and we needed to leave their dealership. They kept us waiting for an extended period of time before acting so unprofessionally. I am convinced that Lowe Toyota is not a "people's business". Lowe Toyota made a mistake on our paperwork, but Ray Johnson was adamant at stating that was not their fault, and they really didn't care about the mistake or the customer. More