Loyalty Toyota Richmond

The salesman was very helpful, and was able to answer all of our questions. They are willing to work with us, and we feel like we got an excellent deal. Their location is easy to get to. The showroom is clea of our questions. They are willing to work with us, and we feel like we got an excellent deal. Their location is easy to get to. The showroom is clean and inviting.I would definitely buy from the again. More

I'm really happy with the work Service Tech Louis A did on my 2025 Toyota Land Cruiser, the reapplication of the ceramic coating, and how clean my vehicle was when returned to me. on my 2025 Toyota Land Cruiser, the reapplication of the ceramic coating, and how clean my vehicle was when returned to me. More

Stewart Winstead always serves with patience, knowledge, and understanding of customer’s needs. He is a special asset to his dealership. and understanding of customer’s needs. He is a special asset to his dealership. More

Stewart Whitman is the very best Service Technician That Loyalty Toyota Has. He is Absolutely Outstanding and is the Number One in his line of work. He is always friendly, professional, and knows what t Loyalty Toyota Has. He is Absolutely Outstanding and is the Number One in his line of work. He is always friendly, professional, and knows what to tell you. He is always there for you. If you are not sure about something he will always help you figure it out. He is the absolute Best Service Technician I have ever had and I have been and lived all over the United States. I would and Have recommended him to Family and Friends. He is the TOPS. More

Dealership offers great service and I am able to have my truck serviced over many years to keep my vehicle safe truck serviced over many years to keep my vehicle safe More

Guy Gordon and the rest of the team at Loyalty Toyota are top notch, accomodating, and helpful. It was a pleasure buying from them. Keep up the good work! top notch, accomodating, and helpful. It was a pleasure buying from them. Keep up the good work! More

Friendly and dealership is conviently located close to my home and ease making an appointment. home and ease making an appointment. More

Dana Reed was our Service Advisor and she fully explained the work that was to be performed, which was fairly extensive as it was the first service for our recently purchased Grand Highlander. Dana explaine the work that was to be performed, which was fairly extensive as it was the first service for our recently purchased Grand Highlander. Dana explained the program that we had purchased for maintenance of our Grand Highlander's paint. She also answered questions regarding recommended services for our other Toyota, a 2008 Camry Solara. The work was completed significantly earlier than predicted and so I was home about when the work was originally predicted to be completed. More

Dana Reed was very good at listening to me and keeping me informed. She also did her best to get me out timely. Definitely would like her to be my advisor for each visit. informed. She also did her best to get me out timely. Definitely would like her to be my advisor for each visit. More

I had a wonderful experience with Robert Wilson. He was funny, courteous, and straight to the point- which I liked. I'll definitely be back. He was funny, courteous, and straight to the point- which I liked. I'll definitely be back. More