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Loyalty Toyota Richmond
Chester, VA
1,472 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 11, 2026
We have purchased 3 cars previously from Loyalty Toyota
and I was fully prepared to upgrade to another Highlander which I have loved. We got there and were told they had no inventory to view or test drive.
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by Bonnie.lyn
Employees Worked With
NA
August 06, 2026
My service advisor Jordan Johnson keeps me updated about
my service. He explains everything clearly.
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by Cosmobakery
Employees Worked With
Jordan Johnson
July 30, 2026
Mr. Robbert Wilson was very nice.
I enjoy dealing with
him . Service was done fast . Even my car was wash.
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by thundercows
Employees Worked With
Robert Wilson
