Loyalty Toyota Richmond

I trust Stewart Winstead as a honest service rep. and is always helpful. He has suggested repair and services that would be helpful to the overall life of my car. always helpful. He has suggested repair and services that would be helpful to the overall life of my car. More

I can't say enough good things about Stewart Winstead. I can't say enough good things about Stewart Winstead. He follows up on his phone calls, and informs me if I need additional service. I've been wo I can't say enough good things about Stewart Winstead. He follows up on his phone calls, and informs me if I need additional service. I've been working with Stewart for 26 years (and 3 Toyota Camrys) More

I went to loyalty Toyota after not purchasing a new vehicle for myself in 27 years and was totally pleased with service of all involved vehicle for myself in 27 years and was totally pleased with service of all involved More

David Busby was my service representative, who advised me on services that are needed . My mechanic was Steve B. Who usually works on my cars and does an excellent job. on services that are needed . My mechanic was Steve B. Who usually works on my cars and does an excellent job. More

Dana was very courteous and helpful and explained everything really well about how the process worked I would definitely recommend and asked for her help in future visits everything really well about how the process worked I would definitely recommend and asked for her help in future visits More

Michael Stith was my service representative for two related appointments that required ordering parts and coordinating rental cars for each visit. He did a superb job keeping me informed a facilitated related appointments that required ordering parts and coordinating rental cars for each visit. He did a superb job keeping me informed a facilitated the second appointment which was delayed due to the need for the installation of a windshield to pass the safety inspection. More

Very helpful and fast service, was able to get things taken care of that I wasn’t even scheduled for, I really appreciated all their help!!! taken care of that I wasn’t even scheduled for, I really appreciated all their help!!! More

Brittany Tench was very friendly and did excellent job in taking care of service. She went over and above to help when I told her I had a problem with rental service.which took over an hour to get my renta taking care of service. She went over and above to help when I told her I had a problem with rental service.which took over an hour to get my rental. She was very caring and concerned. She is a real asset to your service department. More

Mike Myers was very friendly and helpful. He did a great job explaining why my car needed extra service other than the regular annual inspection. job explaining why my car needed extra service other than the regular annual inspection. More

Great customer service and friendly employees.The Check Great customer service and friendly employees. The Check in process was easy and very efficient. My vehicle work was completed in a timely manner and Great customer service and friendly employees. The Check in process was easy and very efficient. My vehicle work was completed in a timely manner and pickup was earlier than expected. More