Loyalty Toyota Richmond

The service and professionalism I received on my visit to Loyalty was outstanding. Since 2010 I’ve owned my Toyota and used them on a regular basis this particular time the service I received from Brittany T Loyalty was outstanding. Since 2010 I’ve owned my Toyota and used them on a regular basis this particular time the service I received from Brittany Tench and Elias Clark was top notch. Above and Beyond! More

Brittany Tench was my service rep. She is always friendly and helpful. She has a wonderful personality and is a positive influence on my relationship with Loyalty. friendly and helpful. She has a wonderful personality and is a positive influence on my relationship with Loyalty. More

Dana Reed was very professional in her manner and handling my srvice visit of the recall my truck. My aapt time and pickup were smooth and effortless for me. handling my srvice visit of the recall my truck. My aapt time and pickup were smooth and effortless for me. More

My salesman Sk, took really good care of me. He listened to what I wanted and he delivered everything I asked for and was excellent. Great buying experience and recommend you go and see SK for great servic to what I wanted and he delivered everything I asked for and was excellent. Great buying experience and recommend you go and see SK for great service and all your needs being met. Love my new 4 runner!!! More

Our salesman was S K Kalathil. He was very helpful and kind. He really listened to what we were looking for and was very patient. He was very courteous and professional. We would definitely recommend him. kind. He really listened to what we were looking for and was very patient. He was very courteous and professional. We would definitely recommend him. More

Great measures taken to make sure I felt safe. Service Manager Wes Brown, personable, kept me informed and was very courteous. Was overall a great experience. Manager Wes Brown, personable, kept me informed and was very courteous. Was overall a great experience. More

Steward Winstead is the best. He has been my provider for over 20 years. Always explains things well and trustworthy. Never had any problems. Would highly recommend. Judy over 20 years. Always explains things well and trustworthy. Never had any problems. Would highly recommend. Judy More

Friendly, warm, helpful, kind and knowledgeable. Michael was great; Every interaction I had with him has always been professional, courteous and helpful. The whole experience was so nice, smooth and easy. was great; Every interaction I had with him has always been professional, courteous and helpful. The whole experience was so nice, smooth and easy. From the greeter outside with the information and cones, to the gentleman who stepped in when Mr. Stith was out. I love Toyota because they are a quality car, sold and serviced, by quality people. Thanks again, Sherry! More

Everytime I go to have my car serviced everyone is pretty friendly especially Mike Myers. He does a wonderful job. Happy to work with him. friendly especially Mike Myers. He does a wonderful job. Happy to work with him. More

Mr. Wayne Epps was my Sales Representative.He was very Mr. Wayne Epps was my Sales Representative. He was very attentive and answered all my questions. He was not a pushy Sales person so I felt comfortabl Mr. Wayne Epps was my Sales Representative. He was very attentive and answered all my questions. He was not a pushy Sales person so I felt comfortable working with him. More