Loyalty Toyota Richmond

Micheal Stith is an excellent service maintenance representative; my experience for all my appointments have been excellent. Glad he is my representative! Always pleasant-great! representative; my experience for all my appointments have been excellent. Glad he is my representative! Always pleasant-great! More

Micheal stith has always been very pleasant and customer friendly. He always discuss promotions and discounts the dealership maybe offering. He goes above and beyond. friendly. He always discuss promotions and discounts the dealership maybe offering. He goes above and beyond. More

I have been dealing with Guy Gordon for years, he is totally amazing and goes above and beyond to help in any way he can. His customer service skills and friendly demeanor are fantastic, I wouldn't con totally amazing and goes above and beyond to help in any way he can. His customer service skills and friendly demeanor are fantastic, I wouldn't consider dealing with anyone else. I tell people all the time to ask for him. Paula Wilkins More

This service visit was pretty fast and to the point. Glad to have people that are all about taking care of their customers. Mr. Stith is awesome! to have people that are all about taking care of their customers. Mr. Stith is awesome! More

Mike Meyers and Phil Wood always take great care of our car and treat us like family any time our car is in need of service. Thanks for another terrific experience! car and treat us like family any time our car is in need of service. Thanks for another terrific experience! More

I received an outstanding service. Loyalty Stand by I received an outstanding service. Loyalty Stand by their name in serviceAnd they always make sure that your service is completed in a professional I received an outstanding service. Loyalty Stand by their name in serviceAnd they always make sure that your service is completed in a professional manner time. More

Dana Reed was excellent from start to finish I want to talk to her on all my visits to the dealership. She was the nicest person I’ve met since coming to the dealership on service side. talk to her on all my visits to the dealership. She was the nicest person I’ve met since coming to the dealership on service side. More

Stewart Winstead and his team have always serviced my 2006 Matrix(bought when dealership was in Colonial Heights) and have always been happy with them.Drove great distance until retired and service and p 2006 Matrix(bought when dealership was in Colonial Heights) and have always been happy with them.Drove great distance until retired and service and professionalism and personalization has never changed always superb.Being a senior citizen by myself now I am confident they will always keep my car in great shape and I recommend to others to call and ask for him. More

Excellent service, Mike Myers provided professional and excellent service. I was late for my appointment but he was still able to work me in for service which was most appreciated. I’ve never had a bad ex excellent service. I was late for my appointment but he was still able to work me in for service which was most appreciated. I’ve never had a bad experience with this dealership. More

Brittany Tench was wonderful. I always call her to set up my appt and deal with her. She cares about making the cust happy, satisfied.. up my appt and deal with her. She cares about making the cust happy, satisfied.. More