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Loyalty Toyota Richmond

Chester, VA

4.9
1,354 Reviews

2000 Walthall Center Dr

Chester, VA

23831

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Showing 1,354 reviews

August 15, 2011

I was hesitant about buying a new car. The salesman Nate took his time and made me feel very comfortable. The manager that assisted was great and helped me obtain the payment that I needed. We look forward More

by iam2busy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
June 28, 2011

I was pleased with the care and concern of the employees who worked with me to decide and purchase my new Corolla. Nate and Carmine were great. Kim was thorough with the finances. More

by edrumm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Miles, Carmine, Kim
June 19, 2011

Ibought a 2010 Matrix S back in Jan2011.I have to say that I was very pleased to find this dealership...They took the time to shop for a loan for me,which I must say that my credit wasnt that good and it More

by coontzddg40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Brown
May 31, 2011

We found the vehicle that we were looking for on their website so we stopped by to look at it after we left the gym. Granted, I was in shorts, a t-shirt and running shoes, but I stood there and stared at More

by 07accordhybrid
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
3
May 23, 2011

We purchased a certified rav4 from Prioty Toyota January of 2010. January of 2011 we needed a repair done that we were told was not covered under warrenty even though we had purchased an extended warrenty f More

by geproch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
many names but no one wants to work with us
April 21, 2011

I bought a Lincoln LS thru Priority Nissan in October 2011. I had some problems with squeaks in the steering system. Bob Saunders authorized it to be fixed while he was the Genl Mgr at Nissan, the proble More

by Schuetze
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Saunders, General Mgr.
March 03, 2011

I enjoyed me time spent with Kelley Hepler. He is very knowledgeable about the Toyota vehicles. He was able to answer all of the questions I had about the Tacoma. I enjoy the vehicle very much and I am ha More

by smkusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Hepler
March 01, 2011

NOW I HAVE TO WRITE WHY YOU GUYS MESSED ME OVER...ANYWAY I WAS NOT SATISFIED WITH MY VISIT AS I HAD TO DRIVE TO cHESTER LOCATION FROM AMELIA TO FIND THE ONLY VEHICLE I WAS INTERESTED IN WAS LOCATED IN CHEAS More

by LEEPAYNE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Tucker
February 27, 2011

If I could rate the experience 10+ I would. We sold our 2005 Avalon to Priority recently. The sale was quick, smooth, professional and exactly as promised. The best car buying or selling experience bar no More

by ncassano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori, Craven, Richard, Robert
February 25, 2011

I love it everyone was very respectful. I am going to recommend Elwood and Richard to anyone looking for a car. I went into the dealership and had a very warm welcome. Everyone I talked to was so wonderf More

by sheliadsellers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elwood Burrow Jr. and Richard Thompkins
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