Loyalty Toyota Richmond

My new 2011 Toyota Sienna CE is the second Toyota I've bought from Priority Toyota of Richmond, and Paul Berry has been a fantastic help both times. My trade-in (2007 Tacoma Double Cab Prerunner I bought bought from Priority Toyota of Richmond, and Paul Berry has been a fantastic help both times. My trade-in (2007 Tacoma Double Cab Prerunner I bought as a Certified Pre-Owned through Paul last year) was valued very fairly and even a bit above my expectations. The financing process was smooth and transparent, and I felt like Paul worked to get me the best deal possible each time, not just to sell a car that day. He continually followed up to check on our satisfaction, even several months after the first sale. I have several family members in the auto retail industry, and I know from experience Priority Toyota of Richmond is lucky to have a sales consultant like him. I'm also extremely happy with my new Sienna. My wife and I have owned several Toyotas in the past and wanted to stick with the brand when we decided to purchase a minivan. We were even more apt to buy Toyota again after seeing what we feel is an unjustly targeted media campaign surrounding the recent recalls. We still believe Toyota is committed to quality, and will make the adjustments necessary to restore its reputation. Of course, I was also pleased to see the current generation of the Sienna minivan scores highly in consumer quality ratings and it really only has one close competitor. While my military service may move me out of Virginia in the next few years, my experience with Priority Toyota of Richmond definitely reinforced our commitment to Toyota as owners. More

I purhased my vehicle from Colby and he took real good care of me. I dont like buying cars because of the wheeling and dealing. I must say I had fun and if i go thru this process again it will be with h care of me. I dont like buying cars because of the wheeling and dealing. I must say I had fun and if i go thru this process again it will be with him. I called Colby later because I had some questions about where I send my money for the bill which he answered, then I got the news that he no longer works their. I feel like a part of my best experience of car buying has left. my husband and I have come to the conclusion where Colby goes, we go. Thank you so much Colby and you will see me again. Priority Toyota let a good salesman get a way, but we know where you are so we are ok. Overall I still had a great experience at Priority, but strongly because of my salesman. More

Rick was very knowledgeable about all aspects of the car industry.He took time with me and he listened to me.He would stay in touch with me until he found the right one for me. Never did he ever make me f industry.He took time with me and he listened to me.He would stay in touch with me until he found the right one for me. Never did he ever make me feel pressured in any way.I like that in a salesman. More

From the time we entered the center until the time we left we felt welcome and unpressured. Everyone was very helpful and friendly. I would recommend them to my friends and family. If I am in the market left we felt welcome and unpressured. Everyone was very helpful and friendly. I would recommend them to my friends and family. If I am in the market for another car I would return. They gave a fair price for our trade-in, and were very willing to negotiate on the price of the car to make it easy to drive away in our new car. More

Sabrina Gu is such a professional, experienced dealer to help me out finding a Toyota SUV. She was extremely helpful in getting the Brand new Rav 4 which I wanted at a great price. When I picked it up, the help me out finding a Toyota SUV. She was extremely helpful in getting the Brand new Rav 4 which I wanted at a great price. When I picked it up, the car was fully ready and the transaction was quickly processed. Miss Gu spend a lot of time with me to explain the details and functions of this new suv and help me to going over the features of the car. It was such a pleasure to work a dealer whom is so nice and patient. If I wanna another car, I would definitely need Sabrina's help again! More

Pleased with everyone, all were friendly, knowledgeable and very helpful, especially Carmine Ferrante. We love our new Venza and look forward to many happy and long drives. We are very thankful for Priori and very helpful, especially Carmine Ferrante. We love our new Venza and look forward to many happy and long drives. We are very thankful for Priorities for Life, knowing our car will be well taken care of when we bring it in for service. More

I found everyone to be extremely honest and helpful. They salsepeople did everything they could to make the car buying experience positive. Camine has been excellent with his follow up. They really ca They salsepeople did everything they could to make the car buying experience positive. Camine has been excellent with his follow up. They really care about their customers! Everyone from the receptionist to the finance department is extraordinary. I highly recommend this dealership! More

Mr. Ferrante was very attentive to my requirements for a new Venza. I felt he worked today (Jan 16, 2010) personally just for me. He was never distracted by other customers or events. The dealership was new Venza. I felt he worked today (Jan 16, 2010) personally just for me. He was never distracted by other customers or events. The dealership was very busy today and he stayed focused on my needs. He is a very pleasant young man. He was very knowledgable about the Venza and he answered all of my specific questions. He was a joy to work with. I would recommend Priority Toyota and Mr. Ferrante to my friends and co-workers. More

Sabrina Gu was wonderful to work with. She was very helpful, hard working, and answered all of our questions, but never pushy or demanding. She let us purchase our 2010 Highlander on our time table. helpful, hard working, and answered all of our questions, but never pushy or demanding. She let us purchase our 2010 Highlander on our time table. She was also very straightforward and honest. We were extremely satisfied with her professional sales consultant. Priority also has a wonderful service department. We would recommend Sabrina Gu to any of our friends looking to buy a new car. More

I went to this dealership looking for a great deal and I got just that. My sales consultant was Colby Hall. Mr. Hall was willing to do any and everything to make sure that I the (customer) was pleased.He ma got just that. My sales consultant was Colby Hall. Mr. Hall was willing to do any and everything to make sure that I the (customer) was pleased.He made me feel very confident in every decision I made with Priority Toyota. Mr. Hall was funny, understanding, and hard-working and it was all just to make sure that I was satisfied. My used car director was Jeannine McDevitt she was very friendly and courteous.Any deal that the banks were willing to make she made sure she found the best deal for me. Mrs. McDevitt worked her hardest to find me just the deal I was looking for. Of course I didn't go into Priority with a top of the line credit score or alot of money to put down, but they reassured me that it was not a problem. Last but not least my finance manager Kenneth Williams was an absolute pleasure to do business with. He was very motivated and determined. My overall experience with Priority Toyota was most definitely worth it!!! THANK YOU, TANIKA JOHNSON More