Loyalty Toyota Richmond

State inspection oil change regular maintenance Davis Busby was great to work with. Always gave me a heads up of what was going to happen and how long it would take. Hope I get to work with him each vi Busby was great to work with. Always gave me a heads up of what was going to happen and how long it would take. Hope I get to work with him each visit. More

Very quick and easy to set up. Dana Reed was very professional and courteous. Completed service in a timely manner. Dana Reed was very professional and courteous. Completed service in a timely manner. More

Proper diagnosis, very honest with promise times, everything I asked for was completed and on time everything I asked for was completed and on time More

Thank you Stephen Crutcher for making my car buying experience a great one! I really appreciated your kindness. experience a great one! I really appreciated your kindness. More

Brittney Lench nice person very friendly and professional. Helpful also. She needs a raise for hard work. professional. Helpful also. She needs a raise for hard work. More

Very friendly and professional everyone does their job with putting the customer first thank you so much Dixie Crockett with putting the customer first thank you so much Dixie Crockett More

I purchased 3 cars over the last 18 years. Always bring them in for service. On time appointments,keeping me informed about what the car needs always work with Stuart Winstead He is great to Always bring them in for service. On time appointments,keeping me informed about what the car needs always work with Stuart Winstead He is great to work with More

Dropped off on a Monday for wheel bearing job, given a quote in the afternoon. Also needed a rear axle brake job. Ready and picked up by noon on Wednesday. Bailey kept me informed every step of the way. G quote in the afternoon. Also needed a rear axle brake job. Ready and picked up by noon on Wednesday. Bailey kept me informed every step of the way. Great service from everyone in the service department that I dealt with. Thank you very much. More

Thank you Stewart W. for taking the time to make my oil change a great experience. You made sure to verify my information and called/texted me when my vehicle was ready. for taking the time to make my oil change a great experience. You made sure to verify my information and called/texted me when my vehicle was ready. Explaining what was needed to keep my vehicle in top notch working condition was a plus for me. I appreciate all you do! Thank you, T. Kim D-A More

Excellent service department and staff. Took good care of me and my car. Would definitely recommend Jennifer Stanley service advisor Took good care of me and my car. Would definitely recommend Jennifer Stanley service advisor More