Loyalty Toyota Richmond

David bugsby helped me gave me an estimated time off when my vehicle would be done and kept in contact while I was in the lobby. Very kind and friendly worker. my vehicle would be done and kept in contact while I was in the lobby. Very kind and friendly worker. More

straight shooters, even return phone calls, unlike Haley Ford and Richmond Ford. which is why im switching to Toyota after 30 years with Ford. Ford and Richmond Ford. which is why im switching to Toyota after 30 years with Ford. More

I went to get my Auto Butler service done at Loyalty Toyota. My service agent was Michael Stith. . He was friendly, knowledgeable and a great sense of humor. When I arrived at 8 AM, He explained that th Toyota. My service agent was Michael Stith. . He was friendly, knowledgeable and a great sense of humor. When I arrived at 8 AM, He explained that the service will take until 10 AM, but the service was done prior to 10 AM and I was grateful. Prior to me leaving , he scheduled my next appointment and made me aware of the cost associated with the next appointment service. . The gentleman that performed the auto butler service name was Leroy and he did a great job. Thank you, Mr. Stith . More

Michael Stith is the most courteous and professional person at Loyalty Toyota. He always makes sure that all concerns are addressed in a timely manner and ensures that I am able to walk away with piece person at Loyalty Toyota. He always makes sure that all concerns are addressed in a timely manner and ensures that I am able to walk away with piece of mind. That type of service is hard to find but not with Michael Stith! I hope they are paying him well because he deserves it!!! Thanks for all that you do Michael, I appreciate it! 🙏 More

Karan was Very helpful and informative with me on inventory there and arriving inventory based on what I was looking for. inventory there and arriving inventory based on what I was looking for. More

Michael Stith is professional, friendly and totally committed to providing excellent service. I will always bring my car to Loyalty for service. committed to providing excellent service. I will always bring my car to Loyalty for service. More

Brian Johnson provided excellent and professional service. He kept me informed of the work being done. service. He kept me informed of the work being done. More

Great selection of hard to find vehicles and friendly salesman. Easy to handle financing and trade in program. salesman. Easy to handle financing and trade in program. More

We had the best experience at Loyalty Toyota! Our agent Biju Kanamkombil was absolutely wonderful. He worked hard to find us our perfect suv and make our experience good. We had an unfortunate ev Our agent Biju Kanamkombil was absolutely wonderful. He worked hard to find us our perfect suv and make our experience good. We had an unfortunate event happen with our Escalade which left us without a vehicle. They were compassionate, caring, and wanted to make sure we were taken care of. I can’t thank Biju and Loyalty Toyota for making our car buying experience 5 star! More

Loyalty Toyota is the best. Any time we need service, Stewart Winstead goes out of his way to help us. I needed an inspection and took my 2019 Four runner in to leave it until Any time we need service, Stewart Winstead goes out of his way to help us. I needed an inspection and took my 2019 Four runner in to leave it until they could get to it and Stewart took care of it the same day with no problem. More