Loyalty Toyota Richmond

Excellent service. Wonderful staff. I dealt with Guy Gordon. He's by far the best salesman I've ever dealt with. Very down to earth and knowledgeable. Wonderful staff. I dealt with Guy Gordon. He's by far the best salesman I've ever dealt with. Very down to earth and knowledgeable. More

Excellent customer service. Heather Huffman was wonderful! I am very please every time I have my RAV4 service. Thank you so much! Heather Huffman was wonderful! I am very please every time I have my RAV4 service. Thank you so much! More

It was easy to make the appointment. I was greeted right away when I arrived. I was greeted right away when I arrived. More

Bailey Roaman worked professionally to make my service visit quick and easy. I appreciate his enthusiasm for the job. As a young rookie on the job, I feel he will do well. Thanks for your service on April visit quick and easy. I appreciate his enthusiasm for the job. As a young rookie on the job, I feel he will do well. Thanks for your service on April 11, 2022. More

David busby is fabulous and so easy to work with. I ask for him each time I need service because he is so responsive and helpful. I ask for him each time I need service because he is so responsive and helpful. More

Always great customer service at Loyalty. Bailey was very nice and did well with keeping me updated on my car status. I appreciate the service appointment scheduler who I believe her name was Bailey was very nice and did well with keeping me updated on my car status. I appreciate the service appointment scheduler who I believe her name was Frances went above to get me a sooner appointment. Big Thank You to everyone at Loyalty. More

We had such a great experience with loyalty Toyota ! ! Biju was awesome very knowledgeable of the cars and walked us through buying process every step of the way. We were in and out with our brand new ca ! Biju was awesome very knowledgeable of the cars and walked us through buying process every step of the way. We were in and out with our brand new car within a few hours. Very impressed will be buying all future vehicles from biju !!!! More

I always take my car there to get serviced. It is fairly new, so I don't want to take it anywhere else to get worked on. Brittany Tench is my service advisor, and she is awesome. Always courteo It is fairly new, so I don't want to take it anywhere else to get worked on. Brittany Tench is my service advisor, and she is awesome. Always courteous, professional, and friendly. Answers any questions I have and always ready to help. More

Bailey Romain made the process easy and answered all my questions with knowledgeable answers. Service was completed fast and ahead of schedule. questions with knowledgeable answers. Service was completed fast and ahead of schedule. More

On April 4, 2022 Dana Reed waited on me as my advisor was at lunch. Dana has taken care of my car before and has always listened and addressed my car’s issues. I was in and back out in no time flat! The team at lunch. Dana has taken care of my car before and has always listened and addressed my car’s issues. I was in and back out in no time flat! The team at Loyalty work together to accomplish everything in a timely manner. Very professional indeed! Thank you! Joan May More