Loyalty Toyota Richmond

Stopped by the dealership because my check engine light came on but they couldn't get to it that day. So I took it back the next morning and Wesley Brown helped me try to figure out what was wrong. But the came on but they couldn't get to it that day. So I took it back the next morning and Wesley Brown helped me try to figure out what was wrong. But the check engine went out by the time the mechanic got to look at it. After working all night they got me in and out as quick as possible. Thanks! More

Brittney Tench met me at my truck with a warm personality that started a wonderful experience that started a wonderful experience More

When my Tacoma needed service Brittany Tench was my advisor and was a pleasurable experience. advisor and was a pleasurable experience. More

I'm very satisfied with my recent service experience at Loyalty Toyota. My advisor was Michael Stith and he was very friendly, helpful and provided excellent customer service. Loyalty Toyota. My advisor was Michael Stith and he was very friendly, helpful and provided excellent customer service. More

Bailey Romain my service contact always reviews in detail on every service item with me! It’s nice to have such great service! on every service item with me! It’s nice to have such great service! More

I have been going to the is dealership for eleven years and have received consistent friendly professional service. I especially want to mention Mike Meyers who is exemplary in the service he provides. and have received consistent friendly professional service. I especially want to mention Mike Meyers who is exemplary in the service he provides. More

Friendly & professional business. Bailey St. Roma was exactly that! Will definitely return with my truck. exactly that! Will definitely return with my truck. More

I bought my car from this dealership and always come back for routine maintenance. I love the Loyalty program (priorities for life). I used Mike Myers for my service tech and he explained any repairs that ne for routine maintenance. I love the Loyalty program (priorities for life). I used Mike Myers for my service tech and he explained any repairs that needed to be done and the timeline, which I appreciated. More

Bailey Romain was extremely helpful & friendly. He was enthusiastic, courteous, knowledgeable and provided great follow-up about our vehicle's service. Bailey is an asset to Loyalty Toyota! enthusiastic, courteous, knowledgeable and provided great follow-up about our vehicle's service. Bailey is an asset to Loyalty Toyota! More

Karen Jarrelle is an excellent sales person. She worked with me and got me everything I wanted. I would recommend her to anyone looking to purchase a vehicle. She is awesome and no haggling. with me and got me everything I wanted. I would recommend her to anyone looking to purchase a vehicle. She is awesome and no haggling. More