Loyalty Toyota Richmond

I rely on this dealership for all of my cars for the excellent service center. My preferred service associate is Mike Myers for his kind individualized interest in my vehicle and in accommodating my nee excellent service center. My preferred service associate is Mike Myers for his kind individualized interest in my vehicle and in accommodating my needs and schedule. More

I have always had a positive experience when taking my car to Loyalty for service. My most recent experience was with David Busby, who was exceptionally helpful, courteous and pleasant - even to retrievin car to Loyalty for service. My most recent experience was with David Busby, who was exceptionally helpful, courteous and pleasant - even to retrieving my phone from my car after it had been taken to the back for service. I've never had a complaint from the work done there. More

I’m always pleased when I visit Loyalty Toyota. All the service people are very professional. This time I dealt with Wes Brown. He was great. service people are very professional. This time I dealt with Wes Brown. He was great. More

This is the second time I have worked with David Busby and he is very helpful in explaining the recommendations needed and the costs. I hope to continue to work with him in the future. and he is very helpful in explaining the recommendations needed and the costs. I hope to continue to work with him in the future. More

Very helpful & courteous. Called with updates & when ready to pick up. I didn’t feel pressured @ all which is good ready to pick up. I didn’t feel pressured @ all which is good More

Friendly staff. Clean facility. Steward Winstead our service writer is very friendly and explained our service need very well. service writer is very friendly and explained our service need very well. More

I have never had a “service adviser” before and he made the whole process sooo much easier! I had questions from mis information that I had been given when I purchased my car and he was very helpful and ex the whole process sooo much easier! I had questions from mis information that I had been given when I purchased my car and he was very helpful and explained EXACTLY what I needed to do and how to make sure to keep things current with the warranty. I am definitely looking forward to continuing to work with him in the future!! More

Stewart Winstead was helpful explaining the recommendations needed, costs, and profession communication throughout the service. recommendations needed, costs, and profession communication throughout the service. More

This is the second time Mr. Gordon has helped us purchase a vehicle. He is very professional and extremely helpful. He makes a difficult process easier!!! He is knowledgeable, accommodating and available to a vehicle. He is very professional and extremely helpful. He makes a difficult process easier!!! He is knowledgeable, accommodating and available to his customers. More

He helped when Nissan wouldn’t! Pleasant helpful. Never want to use Nissan service again want to use Nissan service again More