
Loyalty Toyota Richmond
Chester, VA
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I have had my vehicles serviced at the Chester Service center for over 15 years Stewart Winstead has always gone above and beyond in his service. Always explaining what issues my vehicle might have if an center for over 15 years Stewart Winstead has always gone above and beyond in his service. Always explaining what issues my vehicle might have if any. I stay with Toyota and this service center because I trust them and his recommendations. More
The service rep, Stewart Winstead, has been my rep for about 20 years and has always been of the highest caliber in his professionalism when serving customers. Some type of special recognition should be about 20 years and has always been of the highest caliber in his professionalism when serving customers. Some type of special recognition should be given to this young man. He has made the dealership for me as long as it comes to service. The dealership is fortunate to have someone of his caliber working for them. More
From the moment I drove up until the moment I left service was great! Everyone was professional and helpful. I stayed informed about the services my car was receiving. service was great! Everyone was professional and helpful. I stayed informed about the services my car was receiving. More
I was very pleased with the level of service that I received. I took my car in for a state inspection. Wes Brown was my service advisor. He was very polite and very informative regarding what I needed received. I took my car in for a state inspection. Wes Brown was my service advisor. He was very polite and very informative regarding what I needed to know about my vehicle. The estimate to completion time was right on target not a minute late. More
I trust loyalty Toyota completely. The service is above and beyond. Wes Brown has been my service advisor and I couldn't ask for a better representative. Thank you very much! and beyond. Wes Brown has been my service advisor and I couldn't ask for a better representative. Thank you very much! More
Outstanding service. The advisor, Wes Brown listened to what I had to say and was willing to make it happen. The service department, at Loyalty Toyota, got me in and out in a reasonable amount of time and what I had to say and was willing to make it happen. The service department, at Loyalty Toyota, got me in and out in a reasonable amount of time and took care of what needed to be done. More