Loyalty Toyota Richmond

Very friendly, professional and helpful staff :)Keep it up! I highly recommend this trusted Toyota service center. up! I highly recommend this trusted Toyota service center. More

Pleasant greeting. Mike Myers is very kind and very professional and very knowledgeable. He is always a pleasure to work with. professional and very knowledgeable. He is always a pleasure to work with. More

The service people were very friendly, efficient and professional. As I got to Counter do the service manager already had a print out of my alignment and tread depth of my tires. professional. As I got to Counter do the service manager already had a print out of my alignment and tread depth of my tires. More

David Busby went above and beyond in the service department for me and my husband! We would definitely recommend Loyalty Toyota to our friends and family! department for me and my husband! We would definitely recommend Loyalty Toyota to our friends and family! More

Was greeted immediately at arrival by my service rep Wes Brown and we discussed why I was there and I was very pleased with the way Wes listened and answered my questions. I have had Wes in the past with th Brown and we discussed why I was there and I was very pleased with the way Wes listened and answered my questions. I have had Wes in the past with the same results and would be more than pleased if the next time I brought my vehicle in for service he was my service rep again More

Mike Meyers make it very easy to get signed in and keep you in communication while you waiting on your vehicle being service. My truck was done in less time so I was happy about that. you in communication while you waiting on your vehicle being service. My truck was done in less time so I was happy about that. More

Loyalty Toyota is a great dealership I've had the best experience there. Especially the service department I had a maintenance appt scheduled and the technician mike Myers took great care of us he was top experience there. Especially the service department I had a maintenance appt scheduled and the technician mike Myers took great care of us he was top notch very caring More

Brittany is an excellent service advisor. She helped set up the appointment, was there to check in the vehicle, and clearly explains the services intended. Best of all, it is a pleasure to work with an adv up the appointment, was there to check in the vehicle, and clearly explains the services intended. Best of all, it is a pleasure to work with an advisor who recognizes you as a real person, not just someone bringing a vehicle in. More

Great customer service as usual and always willing to discuss any questions regarding my 4 Runner. Steward Winstead always very helpful. Always get top notch service when I go to the dealer ship discuss any questions regarding my 4 Runner. Steward Winstead always very helpful. Always get top notch service when I go to the dealer ship More

Bailey is always so polite. Everything is organized and well handled. Building and surroundings are so clean. They actually treat you like they are excited to see you. well handled. Building and surroundings are so clean. They actually treat you like they are excited to see you. More