Loyalty Toyota Richmond

I recently got my car serviced at Loyalty Toyota, which is also where I purchased my car. Bailey Romain was very friendly and helpful during my visit. He was very professional in how he presented himself a is also where I purchased my car. Bailey Romain was very friendly and helpful during my visit. He was very professional in how he presented himself and how he treated me as a loyal customer. More

Welcoming, personable staff. Comfortable. Great inventory. Knowledgeable sales and finance team work to accomadate you! inventory. Knowledgeable sales and finance team work to accomadate you! More

I give the dealership high marks because of employees like Bailey Romain. Thank you for your dedication to quality customer service. like Bailey Romain. Thank you for your dedication to quality customer service. More

Takes great care of its customers! I was appraised of what had to be worked on and how long it would take. Dave Busby was a treat to work with! what had to be worked on and how long it would take. Dave Busby was a treat to work with! More

Recently had my head liner replaced @ Loyalty and my services advisor David Busby, was very polite and professional. He went above and beyond to ensure my vehicle head liner was installed correctly and services advisor David Busby, was very polite and professional. He went above and beyond to ensure my vehicle head liner was installed correctly and within a timely manner. It took a couple tries to get it right but he ensured everything was to standard and my satisfaction. More

Stuart Winstead was very nice and knowledgeable. He is the reason I will keep on coming back for servicing. the reason I will keep on coming back for servicing. More

Mike Meyers, service tech,was so helpful and friendly.explained checkin and everything done at check out. friendly.explained checkin and everything done at check out. More

I have had my vehicles serviced at the Chester Service center for over 15 years Stewart Winstead has always gone above and beyond in his service. Always explaining what issues my vehicle might have if an center for over 15 years Stewart Winstead has always gone above and beyond in his service. Always explaining what issues my vehicle might have if any. I stay with Toyota and this service center because I trust them and his recommendations. More

The service rep, Stewart Winstead, has been my rep for about 20 years and has always been of the highest caliber in his professionalism when serving customers. Some type of special recognition should be about 20 years and has always been of the highest caliber in his professionalism when serving customers. Some type of special recognition should be given to this young man. He has made the dealership for me as long as it comes to service. The dealership is fortunate to have someone of his caliber working for them. More