Loyalty Toyota Richmond

We have purchased two Toyota Prius from the former Priority which is now Loyalty Toyota. They are the best two cars we've ever owned. We've had both cars served exclusively at Loyalty Toyota. Our m Priority which is now Loyalty Toyota. They are the best two cars we've ever owned. We've had both cars served exclusively at Loyalty Toyota. Our most recent visit was Superior in every way. Baily St. Romain, our Service Representative, was Courteous, Knowledgeable, Attentive and made us feel comfortable and cared for.. We're entirely satisfied and pleased with our Loyalty Toyota experiences. More

My husband and I came in needing to drive away with a car that day. Considering how difficult it is get a new car these days, Guy went above and beyond to help us get a slightly used Nissan Rogue that I jus that day. Considering how difficult it is get a new car these days, Guy went above and beyond to help us get a slightly used Nissan Rogue that I just love. Shucks, He even bought me a Pepsi! It was a good experience overall. More

I had my very first service appointment at Loyalty Toyota of Richmond on yesterday, August 19, 2021 and was a great experience from start to finish. Ms. Dana Reed made the process great by answerin of Richmond on yesterday, August 19, 2021 and was a great experience from start to finish. Ms. Dana Reed made the process great by answering questions, and well as providing outstanding customer service. Her professional and personal touch towards the customer experience should be commended, great job! More

Overall, I have had Stewart Winstead as my direct contact when having my vehicle services at Loyalty. I feel that Stewart is honest with the information, in reference,to my vehicle and I do appreciate that. when having my vehicle services at Loyalty. I feel that Stewart is honest with the information, in reference,to my vehicle and I do appreciate that. Stewart has shown that professionalism, with me, for at least 10 years. More

Hello, I have been a customer at Loyalty Toyota in Richmond Va for about three years. It is a nice clean environment, also when it comes to having your car serviced there you should ask for Michael St Richmond Va for about three years. It is a nice clean environment, also when it comes to having your car serviced there you should ask for Michael Stith to help with all your car needs. More

Service department at Loyalty Toyota is great. David Busby is informative and an honest person. I’ve been working with him for a couple of years and will continue to do so. Busby is informative and an honest person. I’ve been working with him for a couple of years and will continue to do so. More

I have been a loyal Toyota customer for over 20 years now. The sales and service staff have always displayed pleasant personalities, and I enjoy the clean facility and free coffee! Michael Stith has assi now. The sales and service staff have always displayed pleasant personalities, and I enjoy the clean facility and free coffee! Michael Stith has assisted me for nearly 2 years. He has thoroughly explained the recommended service that my vehicle requires and has responded to my questions with knowledge to make me feel at ease. I look forward to my next visit! More

This was quick and easy purchase. It was well worth the wait. As soon as my vehicle came in I got an excited phone call from Wayne telling me to make my way to the dealership. I will always refer to Wayne wait. As soon as my vehicle came in I got an excited phone call from Wayne telling me to make my way to the dealership. I will always refer to Wayne for all friend and family purchases. More

Brittney tench Was excellent at her job. Answered all questions well and remain in touch during the whole process. questions well and remain in touch during the whole process. More

Mr. David Busby was very helpful on my last service visit, My vehicle had some unexpected issues and Mr. Busby went out of his way to make sure I was not disappointed. Parts were not available, he orde visit, My vehicle had some unexpected issues and Mr. Busby went out of his way to make sure I was not disappointed. Parts were not available, he order the parts and reschedule an appointment as soon as possible to finish the job. i was pleased with the service he provided,. More