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Loyalty Toyota Richmond
Chester, VA
1,353 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 02, 2021
Bought my wife a 2022 Toyota Corolla at Loyalty Toyota. This is the third new vehicle I have purchased there in as many years. As always, Biju Kanamkombil made us feel like family throughout the process an This is the third new vehicle I have purchased there in as many years. As always, Biju Kanamkombil made us feel like family throughout the process and helped us find the perfect vehicle to meet our needs. I would highly recommend Loyalty Toyota to anyone who is ready to purchase a high quality new or used vehicle. Their service is top notch, too. More
by donaldhoffman57
Employees Worked With
Biju Kanamkombil
August 01, 2021
Good service, good employee training, good waiting area. I have brought my Toyota Highlander Hybrid 2009 to this dealer since I bought it. This is why. I have brought my Toyota Highlander Hybrid 2009 to this dealer since I bought it. This is why. More
by jeanw
Employees Worked With
Bailey Romain
July 31, 2021
Karen Jarelle provided excellent customer service throughout the entire sales process! Please contact her or one of her team members for your next new or used car purchase! throughout the entire sales process! Please contact her or one of her team members for your next new or used car purchase! More
by rnichols66
Employees Worked With
Karen Jarelle
July 31, 2021
Great service! David was attentive, respectful and kind. He made sure to keep me updated on my vehicle as well as thoroughly explain the service so I was aware of what they'd be doing. He made sure to keep me updated on my vehicle as well as thoroughly explain the service so I was aware of what they'd be doing. More
by Kay Ridley
Employees Worked With
David Busby
July 31, 2021
Excellent all around! Dana was very pleasant to deal with and informative on the repair needed. Had no problem showing me the issue instead of just telling me about it. and informative on the repair needed. Had no problem showing me the issue instead of just telling me about it. More
by Onedouble5
Employees Worked With
Dana Reed
July 30, 2021
I am always pleased with how fast and helpful the team is with services. Great customer care and very knowledgeable. I would recommend this dealership to anybody. with services. Great customer care and very knowledgeable. I would recommend this dealership to anybody. More
by Williej1184
Employees Worked With
Michelle Watko
July 30, 2021
Dana Reed at Loyalty Toyota took very good care of letting me know every step of my vehicle being serviced and when my vehicle was ready for pickup. letting me know every step of my vehicle being serviced and when my vehicle was ready for pickup. More
by Bubba948
Employees Worked With
Dana Reed
July 30, 2021
Steward Winstead was very helpful. This was my first visit and my first car inspection in VA. He explained my needed repairs thoroughly. Thank you. visit and my first car inspection in VA. He explained my needed repairs thoroughly. Thank you. More
by Angela
Employees Worked With
Stewart Winstead
July 29, 2021
Michelle Watko was knowledgeable and very friendly. My vehicle was in for regular mileage, state inspection and had the vents flushed. In and out fast! vehicle was in for regular mileage, state inspection and had the vents flushed. In and out fast! More
by sokamoto
Employees Worked With
Michelle Watko
