Loyalty Toyota Richmond

Stewart Winstead has been very professional any time we have needed service and he is very detailed in what needs to be done any time we have our 2011 Prius. He also has our 2011 Prius ready when we ask f have needed service and he is very detailed in what needs to be done any time we have our 2011 Prius. He also has our 2011 Prius ready when we ask for it. He has been there ever since we purchased our 2011 Prius. More

I was very pleased with the service I received in looking for a new vehicle. Karen Jarrelle is the nicest person to deal with. She was awesome and so knowledgeable about everything. for a new vehicle. Karen Jarrelle is the nicest person to deal with. She was awesome and so knowledgeable about everything. More

Always a pleasure getting service at loyalty toyota. Been a customer for 4 years now from my tundra to my rav4. My service advisor Dana Reed is always professional, always attentive and has knowledge in cars a customer for 4 years now from my tundra to my rav4. My service advisor Dana Reed is always professional, always attentive and has knowledge in cars so she tells it straight forward. Always awesome More

Michael Stith in the Service Department did an excellent job in coordinating the service I needed for my Camry. He was friendly and he presented a great smile. job in coordinating the service I needed for my Camry. He was friendly and he presented a great smile. More

My service was handled by David Busby. Great communication, been coming to this dealership for 17 years. David was professional, and answered all my questions. communication, been coming to this dealership for 17 years. David was professional, and answered all my questions. More

We have been dealing with this dealership now loyalty Toyota for many years and dealing with the same salesman Guy Gordon. We have purchased about seven vehicles. Toyota for many years and dealing with the same salesman Guy Gordon. We have purchased about seven vehicles. More

Thank Michael stith for going out of your way making sure my truck was driving back to normal I really appreciate your service I will recommend you to all my friends my truck was driving back to normal I really appreciate your service I will recommend you to all my friends More

I want to commend Michelle Watko (whom I do not know personally) for great customer service skills. I was pleased. She is an asset to the dealership. I tend to be somewhat fussy and critical so this is personally) for great customer service skills. I was pleased. She is an asset to the dealership. I tend to be somewhat fussy and critical so this is not the norm for me. More

Every one was to work with. All my questions were answered quickly and could tell they were not just made up answers. Keeping my new vehicle running is top priority with Brittany answered quickly and could tell they were not just made up answers. Keeping my new vehicle running is top priority with Brittany More

Michelle Watkins was very friendly and helpful. She explained everything .All of the employees are very friendly.Every time I go there they are friendly explained everything .All of the employees are very friendly.Every time I go there they are friendly More