Loyalty Toyota Richmond

Want to thank the staff at Loyalty Toyota in Richmond and especially Mr. Stewart Winstead for a worry free checkup of my Avalon 2014. Steward was extremely helpful and professional in every way. So also the especially Mr. Stewart Winstead for a worry free checkup of my Avalon 2014. Steward was extremely helpful and professional in every way. So also the sale personnel. Thank you Steward and all the staff at Loyalty Toyota In Richmond. More

Great service as usual! Brought car for flapping noises. Service discovered a flaw in previous service and fixed the problem at no charge. To acknowledge such mistake is appreciated. Service discovered a flaw in previous service and fixed the problem at no charge. To acknowledge such mistake is appreciated. More

Mike always is very nice and cares about as a customer. I love my Highlander it runs as good as new thanks 2 Mike and his team sees to that .Mike makes the drive of 25 miles worth it love my Highlander it runs as good as new thanks 2 Mike and his team sees to that .Mike makes the drive of 25 miles worth it More

I worked with Karen Jarelle at Loyalty Toyota. She worked hard to make sure that she was able to deliver what I, the CUSTOMER wanted. There were several others working with her to meet me where I cou worked hard to make sure that she was able to deliver what I, the CUSTOMER wanted. There were several others working with her to meet me where I could do business as well as inform me of all of the GREAT PERKS of dealing with Loyalty Toyota. I felt like I was the only customer in the store, but they were actually very busy! Kudos to Karen and everyone else for the individualized service given to me! I appreciate it and definitely will refer others to Karen and Loyalty Toyota! More

Tiera Williams was the Associate who assisted me. Her knowledge, observations and insightfulness helped me determine the best purchase for me would be a new Highlander rather than a used vehicle. knowledge, observations and insightfulness helped me determine the best purchase for me would be a new Highlander rather than a used vehicle. More

Service on my car. Michael is a very nice person. That all I got to said iwillsend people to him to have service on their car. all I got to said iwillsend people to him to have service on their car. More

Brittany Tench served me at the Toyota dealership. She was very polite and her customer service skills were on point. Very happy with the way I was treated. was very polite and her customer service skills were on point. Very happy with the way I was treated. More

Customer service for oil change and cabin filter was excellent. Very friendly and efficient. Roger went the extra mile to insure i was satisfied. Thanks! excellent. Very friendly and efficient. Roger went the extra mile to insure i was satisfied. Thanks! More

Dana was extremely nice and professional, exceptional service. It was a quick and easy process. She was very thorough with letting me know what to expect and how the process works. Thanks Dana! service. It was a quick and easy process. She was very thorough with letting me know what to expect and how the process works. Thanks Dana! More

Dana Reed was very professional, friendly, courteous and went out of her way to ensure the very best customer service and keep me informed. She is a valuable asset in keeping customers coming back went out of her way to ensure the very best customer service and keep me informed. She is a valuable asset in keeping customers coming back More