Loyalty Toyota Richmond

Great all around service! From drop off to pick up, EXCEPTIONAL! Kept me updated on my vehicle and where in the process it is at. EXCEPTIONAL! Kept me updated on my vehicle and where in the process it is at. More

I came to Priority at Walthall in Chester for an oil change, Stewart Winstead helped me get this set up, he was very professional and knowledgeable, the wait time was very reasonable. He recommended a change, Stewart Winstead helped me get this set up, he was very professional and knowledgeable, the wait time was very reasonable. He recommended a few things that I should get done to my car. I will continue to bring my car to Priority, I really like the service and people. More

Michelle Watko was very professional and helpful in my first service visit for my 2021 Rav 4. She went out of her way to make sure my wife and I was taken care of in every way. She answered all of our que first service visit for my 2021 Rav 4. She went out of her way to make sure my wife and I was taken care of in every way. She answered all of our questions and was very knowledgeable. Michelle was so impressive I will request her on my next service visit. More

Michelle Watko is the best. Every time I've worked with her she Has been very knowledgeable and friendly really takes care of the customer her she Has been very knowledgeable and friendly really takes care of the customer More

The service was great and Michelle made sure I was aware of everything going on. She had it quick and I was out of there as fast as possible of everything going on. She had it quick and I was out of there as fast as possible More

David Busby was amazing. He explained everything to me and made sure everything went smoothly. I definitely recommend going to him when visiting the dealer for services. and made sure everything went smoothly. I definitely recommend going to him when visiting the dealer for services. More

Michelle was nice and kept me informed every step of the way. Thanks for the great service and I will be back when it’s time for my next service. way. Thanks for the great service and I will be back when it’s time for my next service. More

Michelle had excellent customer service, she provided me all the information I needed for future service on my truck. She fully understood that I could only could take care of servicing my vehicle a little all the information I needed for future service on my truck. She fully understood that I could only could take care of servicing my vehicle a little at a time. I will definitely call her as I return with my truck for other services needed. More

David Busby was excellent. He explained everything in detail. He answered my questions without hesitation. He kept me informed. He was awesome. I will work with him again detail. He answered my questions without hesitation. He kept me informed. He was awesome. I will work with him again More

From the time you pull up to when the representative speaks with you (Mike Myers) to gather information, everything and everyone is very efficient-great assembly line!!! Mike called right on time as we speaks with you (Mike Myers) to gather information, everything and everyone is very efficient-great assembly line!!! Mike called right on time as we had decided! Thanks!!! More