Loyalty Toyota Richmond

Fast service and assistance. Accurate diagnosis and repair of my car. Good facilities which are very helpful and convenient for customers waiting at the facility. repair of my car. Good facilities which are very helpful and convenient for customers waiting at the facility. More

This was my first service check with Loyalty Toyota and it was a great experience. My service leader, Bryan Johnson was kind and patient. Thanks it was a great experience. My service leader, Bryan Johnson was kind and patient. Thanks More

I purchased a used Toyota Tacoma from Loyalty Toyota yesterday and the experience was awesome. The sales person (Karen Jarelle) went above and beyond to ensure that I had a good experience. She walked m yesterday and the experience was awesome. The sales person (Karen Jarelle) went above and beyond to ensure that I had a good experience. She walked me through the purchase every step of the way and always kept me informed on how it was going. Her knowledge and experience shined through at every step and she was instrumental in getting me the payment I wanted and also the maintenance that I needed. She also made sure they cleaned the vehicle and even took it to the gas station herself and filled the tank before giving me the keys. Ms Karen Jarelle is an amazing sales person but even better she is a people person. I would recommend anyone wanting to purchase a Toyota go to Loyalty Toyota and let Karen Jarelle help you with your purchase. More

I am always pleased with my visit here- Wes Brown was very kind and respectful to me. I appreciate that this location also has military discount- I can’t tell you how much I appreciate that. Thanks a bun very kind and respectful to me. I appreciate that this location also has military discount- I can’t tell you how much I appreciate that. Thanks a bunch. More

Want to thank the staff at Loyalty Toyota in Richmond and especially Mr. Stewart Winstead for a worry free checkup of my Avalon 2014. Steward was extremely helpful and professional in every way. So also the especially Mr. Stewart Winstead for a worry free checkup of my Avalon 2014. Steward was extremely helpful and professional in every way. So also the sale personnel. Thank you Steward and all the staff at Loyalty Toyota In Richmond. More

Great service as usual! Brought car for flapping noises. Service discovered a flaw in previous service and fixed the problem at no charge. To acknowledge such mistake is appreciated. Service discovered a flaw in previous service and fixed the problem at no charge. To acknowledge such mistake is appreciated. More

Service on my car. Michael is a very nice person. That all I got to said iwillsend people to him to have service on their car. all I got to said iwillsend people to him to have service on their car. More

Mike always is very nice and cares about as a customer. I love my Highlander it runs as good as new thanks 2 Mike and his team sees to that .Mike makes the drive of 25 miles worth it love my Highlander it runs as good as new thanks 2 Mike and his team sees to that .Mike makes the drive of 25 miles worth it More

I worked with Karen Jarelle at Loyalty Toyota. She worked hard to make sure that she was able to deliver what I, the CUSTOMER wanted. There were several others working with her to meet me where I cou worked hard to make sure that she was able to deliver what I, the CUSTOMER wanted. There were several others working with her to meet me where I could do business as well as inform me of all of the GREAT PERKS of dealing with Loyalty Toyota. I felt like I was the only customer in the store, but they were actually very busy! Kudos to Karen and everyone else for the individualized service given to me! I appreciate it and definitely will refer others to Karen and Loyalty Toyota! More

Tiera Williams was the Associate who assisted me. Her knowledge, observations and insightfulness helped me determine the best purchase for me would be a new Highlander rather than a used vehicle. knowledge, observations and insightfulness helped me determine the best purchase for me would be a new Highlander rather than a used vehicle. More