Loyalty Toyota Richmond

My service consultant Michelle watko was very thorough she informed me every step of the way of what I needed & what she recommended I am very pleased with her & looking forward to my next service.. Thank she informed me every step of the way of what I needed & what she recommended I am very pleased with her & looking forward to my next service.. Thanks soo much Michelle Watko!! More

Mike Myers, has been my service contact for years. I trust him with my Vehicle. When Mike tells that I need something done on my Vehicle. It’s gets fixed. He is a good person and I am proud to know him. trust him with my Vehicle. When Mike tells that I need something done on my Vehicle. It’s gets fixed. He is a good person and I am proud to know him. More

I have been a customer of Loyalty Toyota (formerly Priority) since 2012. Everyone has always been friendly and very professional. I have started working with Stewart Winstead and he is always very i Priority) since 2012. Everyone has always been friendly and very professional. I have started working with Stewart Winstead and he is always very informative if I have issues with my 4 Runner. Hopefully I can continue with Stewart as my service representative. He is the best. More

I have been a customer of Loyalty Toyota (formerly Priority) for 13 years. Everyone has always been friendly and informative. The service department is consistent, thorough, and professional. These qu Priority) for 13 years. Everyone has always been friendly and informative. The service department is consistent, thorough, and professional. These qualities have kept me loyal to Loyalty Toyota. More

Very efficient service department. It felt like everyone was “in the know” and knew what to do. I had my windshield replaced by Brian’s Auto Glass and then sensor calibrated by Toyota. We love our 2020 4Run was “in the know” and knew what to do. I had my windshield replaced by Brian’s Auto Glass and then sensor calibrated by Toyota. We love our 2020 4Runner! More

Had the pleasure of shopping with Loyalty Toyota and Wayne Epps for my new car. Wayne was incredible. Personable Knowledgeable, thorough and efficient. I will always go to Wayne first for any car buyin Wayne Epps for my new car. Wayne was incredible. Personable Knowledgeable, thorough and efficient. I will always go to Wayne first for any car buying I need to do in the future. This was the best car buying experience I have had. More

I had a great experience at Toyota the other day. Brittany Tench kept me informed of my vehicle every step of the way. She was very friendly and genuinely explained in detail why every recommended se Brittany Tench kept me informed of my vehicle every step of the way. She was very friendly and genuinely explained in detail why every recommended service was necessary. More

Great experience, price, and customer service. I drove an hour because their customer service is always the best. Great job Erica and Mark. Thank you. hour because their customer service is always the best. Great job Erica and Mark. Thank you. More

Dana is always friendly, courteous, and a pleasure to work with. She keeps you informed the entire visit. She takes the time to explain any additional services that may be required. work with. She keeps you informed the entire visit. She takes the time to explain any additional services that may be required. More

I received excellent service from the Sales Person, Ms. Tawney Dabney! She was extremely pleasant and thorough. She explained the necessary information about the car that I purchased; and the paperwork a Tawney Dabney! She was extremely pleasant and thorough. She explained the necessary information about the car that I purchased; and the paperwork associated with it. She definitely is an asset to Loyalty! More