Loyalty Toyota Richmond

Tiera Williams was the Associate who assisted me. Her knowledge, observations and insightfulness helped me determine the best purchase for me would be a new Highlander rather than a used vehicle. knowledge, observations and insightfulness helped me determine the best purchase for me would be a new Highlander rather than a used vehicle. More

Customer service for oil change and cabin filter was excellent. Very friendly and efficient. Roger went the extra mile to insure i was satisfied. Thanks! excellent. Very friendly and efficient. Roger went the extra mile to insure i was satisfied. Thanks! More

Dana was extremely nice and professional, exceptional service. It was a quick and easy process. She was very thorough with letting me know what to expect and how the process works. Thanks Dana! service. It was a quick and easy process. She was very thorough with letting me know what to expect and how the process works. Thanks Dana! More

Dana Reed was very professional, friendly, courteous and went out of her way to ensure the very best customer service and keep me informed. She is a valuable asset in keeping customers coming back went out of her way to ensure the very best customer service and keep me informed. She is a valuable asset in keeping customers coming back More

Brittany Tench served me at the Toyota dealership. She was very polite and her customer service skills were on point. Very happy with the way I was treated. was very polite and her customer service skills were on point. Very happy with the way I was treated. More

My service consultant Michelle watko was very thorough she informed me every step of the way of what I needed & what she recommended I am very pleased with her & looking forward to my next service.. Thank she informed me every step of the way of what I needed & what she recommended I am very pleased with her & looking forward to my next service.. Thanks soo much Michelle Watko!! More

Mike Myers, has been my service contact for years. I trust him with my Vehicle. When Mike tells that I need something done on my Vehicle. It’s gets fixed. He is a good person and I am proud to know him. trust him with my Vehicle. When Mike tells that I need something done on my Vehicle. It’s gets fixed. He is a good person and I am proud to know him. More

I have been a customer of Loyalty Toyota (formerly Priority) since 2012. Everyone has always been friendly and very professional. I have started working with Stewart Winstead and he is always very i Priority) since 2012. Everyone has always been friendly and very professional. I have started working with Stewart Winstead and he is always very informative if I have issues with my 4 Runner. Hopefully I can continue with Stewart as my service representative. He is the best. More

I have been a customer of Loyalty Toyota (formerly Priority) for 13 years. Everyone has always been friendly and informative. The service department is consistent, thorough, and professional. These qu Priority) for 13 years. Everyone has always been friendly and informative. The service department is consistent, thorough, and professional. These qualities have kept me loyal to Loyalty Toyota. More

Very efficient service department. It felt like everyone was “in the know” and knew what to do. I had my windshield replaced by Brian’s Auto Glass and then sensor calibrated by Toyota. We love our 2020 4Run was “in the know” and knew what to do. I had my windshield replaced by Brian’s Auto Glass and then sensor calibrated by Toyota. We love our 2020 4Runner! More