Loyalty Toyota Richmond

Had the pleasure of shopping with Loyalty Toyota and Wayne Epps for my new car. Wayne was incredible. Personable Knowledgeable, thorough and efficient. I will always go to Wayne first for any car buyin Wayne Epps for my new car. Wayne was incredible. Personable Knowledgeable, thorough and efficient. I will always go to Wayne first for any car buying I need to do in the future. This was the best car buying experience I have had. More

I had a great experience at Toyota the other day. Brittany Tench kept me informed of my vehicle every step of the way. She was very friendly and genuinely explained in detail why every recommended se Brittany Tench kept me informed of my vehicle every step of the way. She was very friendly and genuinely explained in detail why every recommended service was necessary. More

Great experience, price, and customer service. I drove an hour because their customer service is always the best. Great job Erica and Mark. Thank you. hour because their customer service is always the best. Great job Erica and Mark. Thank you. More

Dana is always friendly, courteous, and a pleasure to work with. She keeps you informed the entire visit. She takes the time to explain any additional services that may be required. work with. She keeps you informed the entire visit. She takes the time to explain any additional services that may be required. More

I received excellent service from the Sales Person, Ms. Tawney Dabney! She was extremely pleasant and thorough. She explained the necessary information about the car that I purchased; and the paperwork a Tawney Dabney! She was extremely pleasant and thorough. She explained the necessary information about the car that I purchased; and the paperwork associated with it. She definitely is an asset to Loyalty! More

Dana Reed was excellent in her role as advisor. Her job was to let me know of all the issues found in my car. She did not push me to get me to spend money right away. She pointed out which problems were ur was to let me know of all the issues found in my car. She did not push me to get me to spend money right away. She pointed out which problems were urgent, safety, and which can wait. She also offered financing. I appreciate having options. More

I can not express enough how pleased i am with the dealership and service writer Brittany Tench. She's excels in regards to customer service and going that extra mile. She definitely deserves all the dealership and service writer Brittany Tench. She's excels in regards to customer service and going that extra mile. She definitely deserves all the credit in the world. Definitely management driven More

Guy Gordon was the best dealer I ever met . He made sure I was fully satisfied with my pick , he knew what I wanted and only show me what I would like. Mr Gordon really work with me and my credit and now I I was fully satisfied with my pick , he knew what I wanted and only show me what I would like. Mr Gordon really work with me and my credit and now I'm driving a very nice car ... Thank you More

Went for service Today and it was a good experience. Went for service Today and it was a good experience. Very organized and was nice to see my truck sitting in the service bay ready to go when finishe Went for service Today and it was a good experience. Very organized and was nice to see my truck sitting in the service bay ready to go when finished. Brittany was very nice and professional. More

Michael Stith was very professional and helpful during my service visit He explained the service that was needed during the service visit He did a wonderful job service visit He explained the service that was needed during the service visit He did a wonderful job More