Loyalty Toyota Richmond

Car buying is not fun to me - Hassan made it painless. He paid attention to ALL required features that were important to me in a car. I did not feel rushed or pressured. The store was clean and busy a He paid attention to ALL required features that were important to me in a car. I did not feel rushed or pressured. The store was clean and busy and social distancing was being practiced. I appreciated the fact that EVERY employee that passed me, greeted me . Thanks everyone for making it a positive experience. More

Professional staff, especially Miichael Stith, who assisted me. Lots of reminders. No pressure. Clean, pleasant facility. Easy appointment set up. Excellent estimate of wait time. assisted me. Lots of reminders. No pressure. Clean, pleasant facility. Easy appointment set up. Excellent estimate of wait time. More

Friendly, informative, service is reasonably fast. Dana Reed is always nice. She tries her best to look after her customers. She tries her best to look after her customers.She aims to please! Reed is always nice. She tries her best to look after her customers. She tries her best to look after her customers.She aims to please! More

David Bugsby in the service department is extremely patient and helpful. I highly suggest this Toyota Dealership for regular service and issues that come up. patient and helpful. I highly suggest this Toyota Dealership for regular service and issues that come up. More

Guy was very friendly and worked hard to get me the I wanted. He explained everything about my the inside of my car.thank you wanted. He explained everything about my the inside of my car.thank you More

Dana Reed was extremely helpful and informative as to the issue to be taken care of. She is an asset to your dealership. Thank you! issue to be taken care of. She is an asset to your dealership. Thank you! More

Excellent customer service, great quality work, wait time is comfortable and Mr David Busby explained in detail everything which needed to be done in a very friendly and professional manner, giving specific is comfortable and Mr David Busby explained in detail everything which needed to be done in a very friendly and professional manner, giving specific wait time and it was a most enjoyable experience with Mr Busby, keep up the great work sir!!! More

Loyalty Toyota is one of the few places that I trust to be honest and really know everything about my car. I have been dealing with them for years. Mike Myers is the person I deal with and he is very know be honest and really know everything about my car. I have been dealing with them for years. Mike Myers is the person I deal with and he is very knowledgeable nice and genuine! I also love that you use a service like Sunbit! More

Britanny Tench listen to me for get my appointment and concerns in my Corolla 2006.Nice personality. Find a solution quick. Call me for upgrades. concerns in my Corolla 2006.Nice personality. Find a solution quick. Call me for upgrades. More

Guy Gordon is a fantastic person to work with! My family and I have bought multiple cars from him. His customer service is excellence! We will always come back to him. and I have bought multiple cars from him. His customer service is excellence! We will always come back to him. More