Loyalty Toyota Richmond

Stewart Winstead kept me informed as to what was going on with my vehicle. He gave recommendations on what else was needed for my vehicle . with my vehicle. He gave recommendations on what else was needed for my vehicle . More

This was the quickest and most efficient service I have ever received from a dealer. Karen is AWESOME. She worked with me to make sure I got the best deal and my kids love her too. I am soooo happy!. Than ever received from a dealer. Karen is AWESOME. She worked with me to make sure I got the best deal and my kids love her too. I am soooo happy!. Thank you sssoooooo much Karen!. More

Professional, knowledgeable, and very friendly! I made an appointment and was able to drop my car off. I used the shuttle service to pick me up and back. Great service! appointment and was able to drop my car off. I used the shuttle service to pick me up and back. Great service! More

Service advisor was Stewart Winstead, he has always been friendly, and very thorough in explaining what will be done to your vehicle, as well as what needs to be done to your vehicle, such as upcoming mai friendly, and very thorough in explaining what will be done to your vehicle, as well as what needs to be done to your vehicle, such as upcoming maintenance. More

They were friendly and helpful, it wasn’t to long of a wait considering that there were about 20 people waiting in the customer service area. wait considering that there were about 20 people waiting in the customer service area. More

Brittany Tench took excellent care of me from the day I had to cancel my original appt. She got me an appt for service as soon as I returned, took care of me as soon as I drove up, kept me informed of serv had to cancel my original appt. She got me an appt for service as soon as I returned, took care of me as soon as I drove up, kept me informed of service and cost and timeline needed on my vehicle until completion. At a time when my family was dealing with grief, her care and concern was refreshing. More

I've ALWAYS bought my cars at your dealership and brought them to you for service beginning in the days when you were Martin Oldsmobile-Toyota in Colonial Heights. When I saw David Sweat there I knew I was w them to you for service beginning in the days when you were Martin Oldsmobile-Toyota in Colonial Heights. When I saw David Sweat there I knew I was with knowledgeable people who could be trusted. Later Stewart Winstead has taken excellent care of me AND my car -- as an old single woman, it's a great comfort to trust my very much loved vehicle to someone who can be trusted and knows what he's doingl My daughter and I had just returned from OBX with 3 dashboard lights on , praying that we could make it back to the place where we'd get great service. Furthermore, my brother who was a BMW guy traded for a Lexus and a Camry because of the dependability of both the cars and their service. Alas, he's in North Carolina but if ever has a problem when he's visiting me, you know where I'll take him! Thanks, Stewart;Thanks, David. You folks are the BREST! More

Dana Reed was very informative about my vehicle. She was very professional in meeting me at the dealership and handling any questions that I had. very professional in meeting me at the dealership and handling any questions that I had. More

The salesman was good. Not so for the finance man. He kept the computer hidden so you couldn't see his figures like he was doing something wrong. They did not give the Sam's club discount and then I wa kept the computer hidden so you couldn't see his figures like he was doing something wrong. They did not give the Sam's club discount and then I was under the impression it was 0% interest and it's wasn't . Was not satisfied with the dealership but the sales person was good. More

I have been very please with the salesman and the mechanical department at Priority Toyota. I have purchased two new trucks and have not been disappointed in them. The staff is great. Very polite and mechanical department at Priority Toyota. I have purchased two new trucks and have not been disappointed in them. The staff is great. Very polite and gives excellent service. My next truck will be one from Priority. Great staff. Thank you all! More