Loyalty Toyota Richmond

Thanks to Karen Jarrelle I bought my next vehicle in RECORD time, was a joy. Stewart Winstead is a great asset in the Service Department. RECORD time, was a joy. Stewart Winstead is a great asset in the Service Department. More

My service advisor was Dana Reed. She was excellent in taking care of my needs on my 2018 Tundra. She clarified maintenence items in an easy to understand way and kept me informed on the status of my serv taking care of my needs on my 2018 Tundra. She clarified maintenence items in an easy to understand way and kept me informed on the status of my service. I highly recommend her and Loyalty Toyota. More

I have always been super satisfied with my experiences with Stewart Winstead. He has been my service representative for years and I consider him the best. He is always accommodating and gets the job don with Stewart Winstead. He has been my service representative for years and I consider him the best. He is always accommodating and gets the job done timely and well. You would do well to have more like Stewart Winstead in your employ. More

I’m a person that requires great service for my money. And Michael Stith is the main reason I keep coming back to Loyalty Toyota. Michael ensures the job is done correct. And Michael Stith is the main reason I keep coming back to Loyalty Toyota. Michael ensures the job is done correct. More

Was very satisfied with David Busby. The service was great and didn't take forever. David was very nice to work with and would go to him again. great and didn't take forever. David was very nice to work with and would go to him again. More

service visit went extremely well....since the initial service rep, Brittany, to the final steps, including the help of a great Sales Rep, Keith Harrison, i could not have been more pleased with the visit service rep, Brittany, to the final steps, including the help of a great Sales Rep, Keith Harrison, i could not have been more pleased with the visit and the entire service staff. Loyalty is providing excellent, exceeding expectations delivery on all levels. Thanks, Loyalty, for the prompt, efficient and well done work on my new Tacoma!! More

Worked extremely hard to get the exact car I wanted and at the best price around. Will definitely purchase from here when next vehicle is needed at the best price around. Will definitely purchase from here when next vehicle is needed More

Brittany Tench was the service representative who helped me. She was extremely pleasant and thoughtful. She provided excellent and quick service. A 10+. Thank you. me. She was extremely pleasant and thoughtful. She provided excellent and quick service. A 10+. Thank you. More

Last year, I was in the market for buying a car. This was the first car purchase for me. My friend helped me through the car buying process. We visited many dealerships in the area, but I decided on Loyalty the first car purchase for me. My friend helped me through the car buying process. We visited many dealerships in the area, but I decided on Loyalty Toyota. Everyone in the Sales and Service department have been helpful, friendly, knowledgeable. Basically everything you want a dealership to be. More