Loyalty Toyota Richmond

Brittany Tench at Loyalty Toyota did an excellent job getting my vehicle inspected and letting me know what was needed, the repair costs and why required. getting my vehicle inspected and letting me know what was needed, the repair costs and why required. More

Loyalty Toyota Richmond and Joe Smith were wonderful. Joe was patient, kind, communicative, knowledgeable, and he went above and beyond throughout the whole buying experience. We spoke with the manager, Sean was patient, kind, communicative, knowledgeable, and he went above and beyond throughout the whole buying experience. We spoke with the manager, Sean, and he was also professional and excellent to work with. This was, hands down, the best experience I've ever had at any car dealership, and I've bought a lot of cars through the years. I recommend them highly. More

I was able to get an estimate quickly on the day of my accident. The estimated time for completion of the work was accurate, and the staff kept me up to date on progress. accident. The estimated time for completion of the work was accurate, and the staff kept me up to date on progress. More

Toyata has always been professional and patient . They have tried to be up front and honest. There environment and friendliness brings me back to them time and time again. have tried to be up front and honest. There environment and friendliness brings me back to them time and time again. More

The sales person Karen Jarrelle and finance person Jose were absolutely fantastic in working out a deal that worked for our family. Can’t recommend enough! were absolutely fantastic in working out a deal that worked for our family. Can’t recommend enough! More

Wayne Epps was very patient, personable and knowledgeable during our visit! Thank you Wayne for a great experience. I love my new car! Farley, who talked pricing with me, worked really hard to get me a great during our visit! Thank you Wayne for a great experience. I love my new car! Farley, who talked pricing with me, worked really hard to get me a great price. He remained professional and friendly throughout the whole experience as well! I would highly recommend loyalty Toyota! More

Excellent Service.. Repairs were fast and shuttle service was excellent.. The Staff was very Polite and Welcoming Michelle was amazing. She made sure to answer all my questions she was just outstanding was excellent.. The Staff was very Polite and Welcoming Michelle was amazing. She made sure to answer all my questions she was just outstanding More

Great experience with Dana Reed service advisor at Loyalty Toyota. Friendly courteous service and very knowledgeable. Provided details on why a recommended service was needed and kept me informed thro Loyalty Toyota. Friendly courteous service and very knowledgeable. Provided details on why a recommended service was needed and kept me informed throughout the Day. More

Dana helped me fix my wives car radio at an affordable price. Also helped me get remote start added to her car. Thanks very much. price. Also helped me get remote start added to her car. Thanks very much. More

I had a nice satisfying time at Loyalty Toyota and waited a reasonable time to get my car serviced. The employees we very professional and nice manners. a reasonable time to get my car serviced. The employees we very professional and nice manners. More