Loyalty Toyota Richmond

My salesperson, Keith Harrison is highly recommended. He went over and above anything i would have expected from a toyota salesman....all of the transaction from the initial discussion, to the delivery of t went over and above anything i would have expected from a toyota salesman....all of the transaction from the initial discussion, to the delivery of the toyota tacoma, including the trade-in have far exceeded my expectations! The Loyalty staff and all of the sales folks should be commended for their interest in making this sale exactly what i wanted....Jose Gonzalez, Robbie (financials) and Keith were all involved with making this effortless and worth the entire time i spent at the Loyalty dealership. We have some service issues that are scheduled for next week and i will report on the final transfer of equipment and after market items once that is completed. More

I love when I get my car serviced at Toyota. The staff is very friendly and professional. I always get out in appropriate timely manner. They have good quality cars. very friendly and professional. I always get out in appropriate timely manner. They have good quality cars. More

I would like to thank David Busby for helping me with my Corolla services. David was very helpful and professional explaining my service options. Thanks David Busby. Corolla services. David was very helpful and professional explaining my service options. Thanks David Busby. More

As always- we received above average customer service from Loyalty Toyota. Thank you Stewart Winstead for always answering our call and getting our appointment handled on a timely basis and with profess from Loyalty Toyota. Thank you Stewart Winstead for always answering our call and getting our appointment handled on a timely basis and with professional courtesy!!! Well worth driving from NC to have our vehicle taken care of. More

Very helpful and friendly. Met all my expectations. Stayed in contact with me during the whole 3 day process. The kind of service and support that exceeded my expectations. Stayed in contact with me during the whole 3 day process. The kind of service and support that exceeded my expectations. More

I have been a loyal Toyota customer for twenty years, and I have dealt with several dealerships during that time. Loyalty Toyota and Stewart Winstead offer top-notch professional and courteous service. I'm a I have dealt with several dealerships during that time. Loyalty Toyota and Stewart Winstead offer top-notch professional and courteous service. I'm always confident when I leave my car with loyalty and Stewart Winstead that I can trust the advice and information given to me concerning the repairs possibly needed to my vehicle. Stewart Winstead is wonderful to work with. I always know he will take care of me and my car. More

Loyalty Toyota is by far the best place to purchase an automobile. Have purchase two Toyotas in the last six years and have no regrets. We love the managers, sales reps and we surely take advantage of the automobile. Have purchase two Toyotas in the last six years and have no regrets. We love the managers, sales reps and we surely take advantage of the maintenance plan. This is a purchase that we have never regretted. Thanks Raymond and Marie Vaughan More

I took my 99 Oldsmobile for Service on the 4 of February. Stewart Winstead has been my contact for many years assisting the service of my 1984 and 1998 4 Runner Toyota’s Stewart always very polite and info Stewart Winstead has been my contact for many years assisting the service of my 1984 and 1998 4 Runner Toyota’s Stewart always very polite and informative while keeping me up to date while my vehicles are getting the required service/maintenances usually by Ross Willis. Stewart provides solutions needed/ required service/ maintenance. Stewart is very intelligent and knowledgeable of requirements on different vehicles. Stewart Winstead certainly a great and valuable asset to the Toyota Dealership.. The dealership is fortunate to have this man in there family. More