Loyalty Toyota Richmond

The service is quick, helpful, and pleasant. I always stay and the waiting area is nice and clean. They always check with me before performing any work and work with me. stay and the waiting area is nice and clean. They always check with me before performing any work and work with me. More

Brandon Leary was very knowledgeable and answered all of our questions and gave us a great price. He was available for us and easy to work with. our questions and gave us a great price. He was available for us and easy to work with. More

Mr. Winstead helped me with my vehicle needs. He's always helpful informing me what and when something needs to be done. It didn't take as long as I thought. helpful informing me what and when something needs to be done. It didn't take as long as I thought. More

David Busby was my service provider and he was very nice and professional. He was knowledgeable and let me know that if I had any questions or concerns he was there to answer them. It was definitely one o and professional. He was knowledgeable and let me know that if I had any questions or concerns he was there to answer them. It was definitely one of the better experiences I've had coming here. More

Overall this was a very good experience. My salesperson Guy Gordon was wonderful and very knowledgeable throughout the entire process. Loyalty Toyota is a great dealer Guy Gordon was wonderful and very knowledgeable throughout the entire process. Loyalty Toyota is a great dealer More

Dana is always professional and courteous, she always give me excellent details on my service needs for both of my vehicles. She always provides me with great customer service. give me excellent details on my service needs for both of my vehicles. She always provides me with great customer service. More

Brittany Tench is extremely focused on customer service and maintaining open lines of communication. She was my recent service advisor and did an outstanding job. She is truly an asset to the Loyalty Servi and maintaining open lines of communication. She was my recent service advisor and did an outstanding job. She is truly an asset to the Loyalty Service Department. Sincerely - Jeff Baker More

Michelle Watko was very pleasant and efficient. She did an excellent job, she was professional and friendly. I would choose her for my service agent again. an excellent job, she was professional and friendly. I would choose her for my service agent again. More

Prompt, professional, accurate analysis, courteous always a pleasure doing business there, employees seem knowledgeable. Scheduling is not bad considering how busy they are. It's convenient that you can drop a pleasure doing business there, employees seem knowledgeable. Scheduling is not bad considering how busy they are. It's convenient that you can drop it off More

I love my new Carolla Hatchback XSE. Keith Harrison was really awesome to work with...he was straight forward, got me the answer to all of my questions and treated us with respect. He even showed us how t really awesome to work with...he was straight forward, got me the answer to all of my questions and treated us with respect. He even showed us how to use all the features in my new car. Great experience!! More