Loyalty Toyota Richmond

Excellent Service.. Repairs were fast and shuttle service was excellent.. The Staff was very Polite and Welcoming Michelle was amazing. She made sure to answer all my questions she was just outstanding was excellent.. The Staff was very Polite and Welcoming Michelle was amazing. She made sure to answer all my questions she was just outstanding More

Great experience with Dana Reed service advisor at Loyalty Toyota. Friendly courteous service and very knowledgeable. Provided details on why a recommended service was needed and kept me informed thro Loyalty Toyota. Friendly courteous service and very knowledgeable. Provided details on why a recommended service was needed and kept me informed throughout the Day. More

Dana helped me fix my wives car radio at an affordable price. Also helped me get remote start added to her car. Thanks very much. price. Also helped me get remote start added to her car. Thanks very much. More

I had a nice satisfying time at Loyalty Toyota and waited a reasonable time to get my car serviced. The employees we very professional and nice manners. a reasonable time to get my car serviced. The employees we very professional and nice manners. More

The service is quick, helpful, and pleasant. I always stay and the waiting area is nice and clean. They always check with me before performing any work and work with me. stay and the waiting area is nice and clean. They always check with me before performing any work and work with me. More

Brandon Leary was very knowledgeable and answered all of our questions and gave us a great price. He was available for us and easy to work with. our questions and gave us a great price. He was available for us and easy to work with. More

Mr. Winstead helped me with my vehicle needs. He's always helpful informing me what and when something needs to be done. It didn't take as long as I thought. helpful informing me what and when something needs to be done. It didn't take as long as I thought. More

David Busby was my service provider and he was very nice and professional. He was knowledgeable and let me know that if I had any questions or concerns he was there to answer them. It was definitely one o and professional. He was knowledgeable and let me know that if I had any questions or concerns he was there to answer them. It was definitely one of the better experiences I've had coming here. More

Overall this was a very good experience. My salesperson Guy Gordon was wonderful and very knowledgeable throughout the entire process. Loyalty Toyota is a great dealer Guy Gordon was wonderful and very knowledgeable throughout the entire process. Loyalty Toyota is a great dealer More

Dana is always professional and courteous, she always give me excellent details on my service needs for both of my vehicles. She always provides me with great customer service. give me excellent details on my service needs for both of my vehicles. She always provides me with great customer service. More