Loyalty Toyota Richmond

Dana Reed has stepped in and taken care of me since I was transferred to her team. My go is in perfect condition now. Tk transferred to her team. My go is in perfect condition now. Tk More

My service visit went well thanks to Phil Wood. He was able to get me in and out at a good timely matter. He also displayed good customer service skills as well and was polite. able to get me in and out at a good timely matter. He also displayed good customer service skills as well and was polite. More

I have been buying and having my vehicles maintained here for more than 15 years. They are always courteous and the vehicle is completed on time. for more than 15 years. They are always courteous and the vehicle is completed on time. More

Vehicle needed immediate diagnosis and repair. Problem identified and addressed. Very professional and personable staff. First time using their service department. Wouldn't hesitate to use again or recomm identified and addressed. Very professional and personable staff. First time using their service department. Wouldn't hesitate to use again or recommend! More

My car was in service for repairs. The estimated time was amazing. Everyone was very courteous, professional and very knowledgeable. I am very pleased with the quality of work and the service I received! amazing. Everyone was very courteous, professional and very knowledgeable. I am very pleased with the quality of work and the service I received! More

I bought my Toyota twelve years ago and have been servicing it at this dealership throughout. Always great service and trusted advise from my service man, Stewart Winstead. servicing it at this dealership throughout. Always great service and trusted advise from my service man, Stewart Winstead. More

I have services my truck there for many years and they have always done a good job on repairs. They check it out throughly and let me know what is needed to keep my truck running right. have always done a good job on repairs. They check it out throughly and let me know what is needed to keep my truck running right. More

Service is always fast! They give detailed explanations on how to keep your vehicle up to date. What more could you want? Would recommend going if you want friendly service. on how to keep your vehicle up to date. What more could you want? Would recommend going if you want friendly service. More

Dana Reed did her job in an outstanding manner that am very much satisfied with your s service. I will recommend anyone to buy a Toyota card cuz of your outstanding service esp. during this pandemic. You very much satisfied with your s service. I will recommend anyone to buy a Toyota card cuz of your outstanding service esp. during this pandemic. You guys follow the social distancing protocol & provided masks to customers & staff. More