Loyalty Toyota Richmond

Devin was amazing, and I had an amazing experience! He was helpful, honest, and exceeded all of my needs! Thank you Devin! He was helpful, honest, and exceeded all of my needs! Thank you Devin! More

I applaud the customer service I receive from Brittany Tench during my vehicles service appts.She always greets you with a smile and pleasant voice.She goes above and beyond to explain maintenance needs a Tench during my vehicles service appts.She always greets you with a smile and pleasant voice.She goes above and beyond to explain maintenance needs and requests communicated from mechanics, along with costs; Brittany effectively helps you prioritize vehicle tasks to complete when their are multiple recommendations to accommodate the customer pockets while ensuring we keep driving safely. Brittany is defintely a role model for others to follow. More

Brittany is the BEST service agent! She always has the greatest personality and attitude and makes my service experience smooth, quick and efficient. Thank you. She always has the greatest personality and attitude and makes my service experience smooth, quick and efficient. Thank you. More

very clean and the staff was very helpful everyone was very friendly the best to buy from very friendly the best to buy from More

Stewart Winstead was knowledgeable, professional, and friendly—service was provided with a smile. I would like to thank him for everything. friendly—service was provided with a smile. I would like to thank him for everything. More

Brittany Tech at loyalty Toyota is incredible to work with! Great vehicles, excellent service, and you don't have to wait long at all for your vehicle to be serviced! with! Great vehicles, excellent service, and you don't have to wait long at all for your vehicle to be serviced! More

Easy to work with. Excellent service. Fast appointment, went over all concerns and asked if I had questions Excellent service. Fast appointment, went over all concerns and asked if I had questions More

I was impressed with the service, very professional and polite, Stewart Winstead had always had been very professional, very satisfied customer. polite, Stewart Winstead had always had been very professional, very satisfied customer. More

Christapher Blanc was great I would definitely come back and get a car from him. and get a car from him. More

We have been dealing with Loyalty for years and the service department has always been so helpful and we have always dealt with Stewart Winstead who is very professional and courteous and always expla service department has always been so helpful and we have always dealt with Stewart Winstead who is very professional and courteous and always explains what is being done and gives me a choice of what to do. More