
Loyalty Toyota Richmond
Chester, VA
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I applaud the customer service I receive from Brittany Tench during my vehicles service appts.She always greets you with a smile and pleasant voice.She goes above and beyond to explain maintenance needs a Tench during my vehicles service appts.She always greets you with a smile and pleasant voice.She goes above and beyond to explain maintenance needs and requests communicated from mechanics, along with costs; Brittany effectively helps you prioritize vehicle tasks to complete when their are multiple recommendations to accommodate the customer pockets while ensuring we keep driving safely. Brittany is defintely a role model for others to follow. More
Brittany is the BEST service agent! She always has the greatest personality and attitude and makes my service experience smooth, quick and efficient. Thank you. She always has the greatest personality and attitude and makes my service experience smooth, quick and efficient. Thank you. More
Stewart Winstead was knowledgeable, professional, and friendly—service was provided with a smile. I would like to thank him for everything. friendly—service was provided with a smile. I would like to thank him for everything. More
Brittany Tech at loyalty Toyota is incredible to work with! Great vehicles, excellent service, and you don't have to wait long at all for your vehicle to be serviced! with! Great vehicles, excellent service, and you don't have to wait long at all for your vehicle to be serviced! More
I was impressed with the service, very professional and polite, Stewart Winstead had always had been very professional, very satisfied customer. polite, Stewart Winstead had always had been very professional, very satisfied customer. More
We have been dealing with Loyalty for years and the service department has always been so helpful and we have always dealt with Stewart Winstead who is very professional and courteous and always expla service department has always been so helpful and we have always dealt with Stewart Winstead who is very professional and courteous and always explains what is being done and gives me a choice of what to do. More