Loyalty Toyota Richmond

Excellent service from Wes Brown and the entire maintenance crew. We have purchased two new Toyotas from Loyalty Toyota and couldn't be more pleased with the entire operation from sales to service. maintenance crew. We have purchased two new Toyotas from Loyalty Toyota and couldn't be more pleased with the entire operation from sales to service. Friendly staff, easy to work with and we always leave there assured that the job has been done right. More

Tawney Dabney was an outstanding sales representative with excellent customer service. She was attentive and knowledgeable while taking time to explain every detail of the vehicle that I would end up pur with excellent customer service. She was attentive and knowledgeable while taking time to explain every detail of the vehicle that I would end up purchasing. She is an outstanding individual and employee. More

Excellent service from Bailey St. Roma, Service Advisor, Mike C., Service Technician, and Buck, Courtesy Driver. I can always count on Loyalty Toyota for quality service! Mike C., Service Technician, and Buck, Courtesy Driver. I can always count on Loyalty Toyota for quality service! More

During my visit to service my vehicle at Loyalty Toyota in Colonial Heights, VA I had the pleasure of being assisted by Wes. He’s customer service was excellent. He was very helpful. Wes kept me up to dat in Colonial Heights, VA I had the pleasure of being assisted by Wes. He’s customer service was excellent. He was very helpful. Wes kept me up to date with the progress of my vehicle and the service was done timely. I did however had to purchase some parts which at no fault of Wes was a little pricey in comparison to other stores or even via the Toyota online store. But Wes got me a discount on the diagnostic. No repair was done as I opted to do the repair myself but the diagnostic was spot on. I give Wes 5 stars but as far as price for parts a 3. More

Loyalty Toyota staff are friendly, professional and very helpful whether in person or over the phone. Michelle Watko assisted me and is super helpful and knowledgeable. helpful whether in person or over the phone. Michelle Watko assisted me and is super helpful and knowledgeable. More

The best experience I have ever had buying a car 🚗 I have ever had and sales person of the year Karen Thanks again From James have ever had and sales person of the year Karen Thanks again From James More

Hwllo i don't remember his name but he was very Professional and very persistent. Thank you!! I was pleases qoth tbis service. Im just pleasedbwith car payment. Professional and very persistent. Thank you!! I was pleases qoth tbis service. Im just pleasedbwith car payment. More

Great experience, got what I wanted and the team helped a lot. Loyalty Toyota will definitely be in my future dealerships if shopping for another vehicle. lot. Loyalty Toyota will definitely be in my future dealerships if shopping for another vehicle. More

Stewart Wnstead always makes me feel at home whenever I come. Him and Ross Willis have been taking care of my Toyota ever since we bought it. I can't express my satisfaction with the service they give me come. Him and Ross Willis have been taking care of my Toyota ever since we bought it. I can't express my satisfaction with the service they give me. I am very pleased and would never go anywhere else. More

Wesley Phillips and Derrick helped us find the car we wanted with minimal pressure and efficiency! They were prompt to respond and knowledgeable. They were able to beat an offer from another dealership! wanted with minimal pressure and efficiency! They were prompt to respond and knowledgeable. They were able to beat an offer from another dealership! More