Loyalty Toyota Richmond

Our sales representative, Tawney Dabney, was very knowledgeable and took the time to give us a thorough review of all the safety and convenience features in each model car we toured. Tawney was high knowledgeable and took the time to give us a thorough review of all the safety and convenience features in each model car we toured. Tawney was highly motivated to get us the best price and very professional throughout the buying process. Would highly recommend Tawney Dabney for future purchases! More

They was very pleasant and gave me much respect. They gave and update of the process of the service The service was good and everyone was understanding. gave and update of the process of the service The service was good and everyone was understanding. More

Everyone in their service department of the dealership is courteous, friendly, and very helpful during my visits there for service. It is a plus to be able to get free oil changes and state inspections. courteous, friendly, and very helpful during my visits there for service. It is a plus to be able to get free oil changes and state inspections. More

My service representative - David Busby - was patient and was able to answer my questions in a way that I understood. Very Good service! This is why my next purchase will be a Toyota or have the Lifetime oil was able to answer my questions in a way that I understood. Very Good service! This is why my next purchase will be a Toyota or have the Lifetime oil change service. More

I was very satisfied. Guy Engel was excellent to work with on purchasing my 2019 Savana. He was not only professional but also very polite. He was constantly checking on us while we were waiting on with on purchasing my 2019 Savana. He was not only professional but also very polite. He was constantly checking on us while we were waiting on the paper work to be ready I will definitely do business with him again. I'm very happy!. :) More

Always a pleasure to have my car serviced at Loyalty Toyota. I recently had two new tires installed and my car washed. Everyone did an outstanding job - Bailey, the service tech, Sante, replacing the Toyota. I recently had two new tires installed and my car washed. Everyone did an outstanding job - Bailey, the service tech, Sante, replacing the tires, Delanta, car washing, and Buck, the courtesy driver. More

Thanks Michael stith for taking care of my wife car she really appreciate the stuff that u told her to get fixed in the future really appreciate the stuff that u told her to get fixed in the future More

The associate Brittany Tench gave great customer service, really took care of me, and made my experience enjoyable. I will service my vehicle here again and highly recommend. really took care of me, and made my experience enjoyable. I will service my vehicle here again and highly recommend. More

Guy Gordon was excellent to work with. Found me the car I wanted got me the best deal possible made sure I understood the features of the car. wanted got me the best deal possible made sure I understood the features of the car. More

78 years old here , so my opinion does not matter with the younger folks these days. Michael Stith, 2 thumbs up, I pray you have a very enjoyable and prosperous career. good service and even better, t the younger folks these days. Michael Stith, 2 thumbs up, I pray you have a very enjoyable and prosperous career. good service and even better, the people. More