Loyalty Toyota Richmond

Dana Reed was an excellent tech. Very thorough and also brought to my attention other services that would be needed in the future for my 2012 4Runner. All I can is excellent customer service from Dana Ree brought to my attention other services that would be needed in the future for my 2012 4Runner. All I can is excellent customer service from Dana Reed. More

Everyone was friendly and helpful. Todd really did his best to get us a great deal. He was patient as we test drove 3 cars. We were happy with our purchase. best to get us a great deal. He was patient as we test drove 3 cars. We were happy with our purchase. More

I have dealt with Stewart Winstead since 1998 when I moved to the area and he always listens to any concern I have and answers my questions. I have complete confidence in him and the service I am getti moved to the area and he always listens to any concern I have and answers my questions. I have complete confidence in him and the service I am getting when I deal with Stewart. He is very professional and an asset to Loyalty Toyota. More

I have used Loyalty Toyota for all of my truck service. Mike Myers has always been very informative and helpful in recommending the required services when they are needed. I have driven Toyota products ove Mike Myers has always been very informative and helpful in recommending the required services when they are needed. I have driven Toyota products over 25 years. The quality and service and with having service reps like Mike Myers is a definite plus in my opinion. More

The check engine light came on. I had the privilege of working with Dana Reed. She was knowledgeable, professional & personable! A true asset to Toyota! working with Dana Reed. She was knowledgeable, professional & personable! A true asset to Toyota! More

Brittany always takes care of me and keep me informed if I need anything and what the price would be I showed up late for my appointment but she was still able to get me taken care of I need anything and what the price would be I showed up late for my appointment but she was still able to get me taken care of More

very knowledgeable and friendly. Clean and safe environment. They take their covid protocols very seriously. They were quick at my service and explained everything very thoroughly. environment. They take their covid protocols very seriously. They were quick at my service and explained everything very thoroughly. More

Loyalty Toyota and Stewart were extremely accommodating, fast, and helpful during my visit to get two recalls done. I was in and out with a rental for the day in a matter of 10 mins. Everything was finished fast, and helpful during my visit to get two recalls done. I was in and out with a rental for the day in a matter of 10 mins. Everything was finished by 3:00PM that afternoon. Very smooth and easy. More

I had an awesome experience at Loyalty Toyota where I had my 2018 Camry serviced with the help of Mike Myers who checked me in. my 2018 Camry serviced with the help of Mike Myers who checked me in. More

Michelle Watko provided a quick and seamless service experience. With my prepaid service plan she offered added service options without pressure! Great experience that will bring me back! experience. With my prepaid service plan she offered added service options without pressure! Great experience that will bring me back! More