Loyalty Toyota Richmond

Todd Foster provided excellent customer service throughout my car buying experience. Over multiple days, Todd continued to help me any way that he could, down to the time I pulled off in my new tru throughout my car buying experience. Over multiple days, Todd continued to help me any way that he could, down to the time I pulled off in my new truck. More

Mike Myers has always been very attentive to us when we bring in our vehicle for service. I actually forgot about the inspection this time and he sent me an email as a reminder. Excellent service and great bring in our vehicle for service. I actually forgot about the inspection this time and he sent me an email as a reminder. Excellent service and great experience. Thank you More

Stewart Winstead is our go to guy for all our Toyota maintenance and service. We own 2 Toyota’s and Stewart always takes excellent care of us. He is an outstanding professional. We respect and value his maintenance and service. We own 2 Toyota’s and Stewart always takes excellent care of us. He is an outstanding professional. We respect and value his recommendations. Please recognize Stewart for being all his hard work and friendliness. Brenda and Jesse Stacy More

Stewart Winstead has exhibited nothing but superior attention to my three vehicles needs. His knowledge of their outstanding performance has made me a dedicated customer. If I have extra concerns, h attention to my three vehicles needs. His knowledge of their outstanding performance has made me a dedicated customer. If I have extra concerns, he brings it to the attention of my mechanic. I have always in the past ten years come away a very happy camper! More

West Brown was my Service Advisor. He was very efficient, friendly, and started and finished the appointment in a very smooth manner. Parker B. was the technician and though I didn't meet him, he efficient, friendly, and started and finished the appointment in a very smooth manner. Parker B. was the technician and though I didn't meet him, he did a thorough job on my car. Also, a "shout out" to Buck! Great courtesy driver! Always a pleasure to have Lotalty Toyota service my car. More

Great service from Karen Jarrelle during our purchase of our 2021 Toyota Highlander Limited. Very easy buying experience and Karen was very helpful. Excellent experience our 2021 Toyota Highlander Limited. Very easy buying experience and Karen was very helpful. Excellent experience More

Great service completed by the Michael Stith team for our service - tire rotation and oil change. Thank you for taking great care of our car. service - tire rotation and oil change. Thank you for taking great care of our car. More

Excellent custom service received from Dana Reed. Positive personality and helpful. Updates were great and completion of service was satisfactory and in a timely manner. Positive personality and helpful. Updates were great and completion of service was satisfactory and in a timely manner. More

Excellent service from sales to service. Friendly people Excellent service from sales to service. Friendly people with a clean safe environment. The only dealer service I use . Purchase my last two vehicles Excellent service from sales to service. Friendly people with a clean safe environment. The only dealer service I use . Purchase my last two vehicles from them. Still running great and very dependable. Keeps me informed about upcoming services recommended. More